John Miller
VP And Sr. Technician
Kingwood,TX
Summary
Accomplished Vice President and lead licensed technician with over 26 years experience at a privately owned pool supply company. Extensive experience in sales, operations, and business management. Certified in all aspects of pool maintenance, repair, and installation. Expertise in transitioning business functions to a digital environment, reducing costs, managing staff, and providing a valuable experience for all clients.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Vice President
Northwood Pool Supply, Inc
Humble, Texas
11.2021 - Current
- Managing all aspects of the company, including sales, employee performance, client relationships, administrative functions and executing operations
- Increased client portfolio by 25% bringing an additional $250k in company revenue
- Created digital tracking and reporting for client account activity
- Interacting with equipment manufacturers to ensure utilization of the latest technology
Lead Repair Technician
Northwoods Pool Supply, Inc.
Humble, TX
08.2017 - 11.2021
- Prepared proposals and negotiated contracts for thousands of clients
- Managed daily operations and delegating all employee work schedules
- Negotiated equipment and chemical requirements with vendor companies
- Created digital field service invoicing program, eliminating manual entry, and processing
- Eliminating costs for equipment/chemicals by ensuring accumulation of competitive pricing
- Incorporated extensive hiring program and instituted six-week training program for all new operations employees.
Office Manager
Northwoods Pool Supply, Inc.
Humble, TX
09.2013 - 08.2017
- Directed all office activities including chemical analysis programs, accounts receivables, cash management and customer service
- Directed the move of the company from a previous location to a new campus
- Designed showroom floor and managed inventory requirements
- Streamlined water analysis process and reporting capabilities.
Education
Associate of Science -
Lone Star College System
Kingwood, TX 05.2021 - 05.2023
Skills
Developing and enforcing company policies
undefinedCertification
TDLR Residential Appliance Installation
Timeline
Vice President
Northwood Pool Supply, Inc
11.2021 - Current
Associate of Science -
Lone Star College System
05.2021 - 05.2023
Lead Repair Technician
Northwoods Pool Supply, Inc.
08.2017 - 11.2021
Office Manager
Northwoods Pool Supply, Inc.
09.2013 - 08.2017
TDLR Residential Appliance Installation
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