John Minchala
New York,NY
Summary
Dynamic professional with a proven track record at Sonnier & Castle, excelling in team collaboration and safety compliance. Bilingual in Spanish and English, I leverage strong customer service skills and cash handling expertise to enhance operational efficiency. Recognized for optimizing workflows and ensuring accuracy in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Supervisor
Sonnier & Castle (Events by RHC)
New York, New York
07.2019 - Current
- Counted and verified all products prior to leaving kitchen or warehouse.
- Loaded and unloaded trucks to support timely deliveries.
- Maintained cleanliness inside and outside of truck for safety compliance.
- Ensured accuracy of all orders before delivery to clients.
- Performed pre-trip and post-trip inspections to uphold vehicle standards.
- Supervised daily operations, enhancing workflow efficiency and team collaboration.
- Managed inventory of supplies and equipment for various events.
Sales Associate
Muji USA Limited
New York, New York
11.2018 - 08.2021
- Delivered quality customer service through proactive customer interactions and assistance.
- Processed transactions accurately and efficiently at the cash register.
- Executed cash register operations, managing transactions, returns, exchanges, and credit/debit card processing.
- Restocked and organized merchandise, optimizing product placement through effective labeling and pricing.
- Supported Store Manager in achieving sales goals through shift briefings and strategic adjustments.
- Trained new hires across departments, assigning tasks and ensuring coverage during understaffing situations.
Busser
Connolly’s Pub & Restaurant
New York, New York
06.2013 - 02.2017
- Delivered excellent customer service to enhance guest experiences.
- Maintained a friendly attitude towards customers at all times.
- Took initiative to help others whenever necessary.
- Collaborated daily with team members to maintain operational efficiency.
- Prepared tables for upcoming customers, ensuring cleanliness and readiness.
- Restocked utensils, cups, and plates to prevent shortages during peak hours.
Education
Some College (No Degree) - Mathematics
City College of New York
Skills
- Bilingual in Spanish and English
- Cash handling
- Customer service orientation
- Physical fitness expertise
- Team collaboration and independence
- Safety regulations knowledge
- Fast-paced environment adaptability
Timeline
Supervisor
Sonnier & Castle (Events by RHC)
07.2019 - Current
Sales Associate
Muji USA Limited
11.2018 - 08.2021
Busser
Connolly’s Pub & Restaurant
06.2013 - 02.2017
Some College (No Degree) - Mathematics
City College of New York
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