Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

John Morales

Baldwin

Summary

Motivated bilingual professional with proven skills leading teams, driving sales, with experience and knowledge of the healthcare industry.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Care Assistant

Platinum Home Health Care
01.2025 - Current
  • Assist clients with bathing, dressing, grooming, and toileting
  • Help with mobility support, including transfers and walking assistance
  • Provide light housekeeping (laundry, dishes, tidying up)
  • Prepare meals and assist with feeding, if needed
  • Remind clients to take medications (following agency guidelines)
  • Offer companionship and emotional support
  • Accompany clients to appointments or errands as needed
  • Monitor and report any changes in health or behavior to supervisors

Home Care Aide

Committed Home Care
10.2024 - Current
  • Assist patients with daily living activities, including bathing, dressing, and meal preparation.
  • Monitor patient health, report changes in condition, and communicate with family members and healthcare providers.
  • Ensure a safe, clean, and comfortable environment, promoting physical and emotional well-being.
  • Support mobility and physical exercises as per patients’ needs and care plans.

Retail Sales Associate

Faherty
07.2020 - 11.2024
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Developed strong relationships with repeat clients, leading to increased loyalty and revenue.

Sales Manager

Autozone
04.2022 - 06.2024
  • Assists Commercial Department to ensure all accounts are serviced and deliveries are executed on time.
  • Operates POS and follows established cash handling procedures including deposits, petty cash, and all account reconciliations.
  • Provides training to new staff members to support growth and development.
  • Ensures all store visual merchandising tasks are complete, including planograms and sale activations.

Clinical Assistant

Nassau University Medical Center
02.2020 - 03.2020
  • Assisted in Clinics including, Emergency and Cardiac, Pediatrics, and Women’s and Family Health.
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
  • Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.

Customer Service Associate

Osvi Corp.
01.2016 - 03.2019
  • Responded to customer calls and emails to answer questions about products and services.
  • Organized product displays and marketing to highlight new products and features.
  • Utilized internal software and tools to meet customer needs and resolved issues promptly.

Education

Bachelor of Science - Psychology

Le Moyne College
Syracuse, NY
05.2024

Skills

  • Customer Relations
  • Patient monitoring
  • Patient services
  • Safety protocols
  • Health monitoring
  • Organizational skills

Certification

  • PCA - Patient Care Assistant
  • Medical Assisting Certification

Languages

English
Spanish

Timeline

Patient Care Assistant

Platinum Home Health Care
01.2025 - Current

Home Care Aide

Committed Home Care
10.2024 - Current

Sales Manager

Autozone
04.2022 - 06.2024

Retail Sales Associate

Faherty
07.2020 - 11.2024

Clinical Assistant

Nassau University Medical Center
02.2020 - 03.2020

Customer Service Associate

Osvi Corp.
01.2016 - 03.2019

Bachelor of Science - Psychology

Le Moyne College

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