John Morehead
Highland Mills,NY
Summary
Proven expertise in conflict resolution and public safety, honed at CSC Security, where I adeptly mitigated potential altercations and maintained secure environments. Demonstrated exceptional patience and coordination, ensuring smooth event operations and customer satisfaction. Skilled in incident reporting and security protocols, I excel in high-pressure situations, prioritizing safety and efficiency.
Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
Overview
3
3
years of professional experience
Work History
Crowd Manager/ Security
CSC Security
09.2021 - Current
- Successfully mitigated potential conflicts or altercations among guests through proactive intervention and diplomacy skills.
- Maintained a safe environment by continuously monitoring crowd behavior and addressing any issues or concerns promptly.
- Coordinated effectively with law enforcement agencies to address any incidents that escalated beyond the scope of internal security measures.
- Facilitated smooth entry and exit processes by coordinating closely with event staff and ticketing systems.
Food Runner
The Captains Table
06.2023 - 09.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
Mount Saint Mary College (MSMC)
Newburgh, NY 09.2021 - 5 2025
Skills
- Patience and Tolerance
- Public Safety Awareness
- Incident Reporting
- Security Protocols
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
Timeline
Food Runner
The Captains Table
06.2023 - 09.2024
Crowd Manager/ Security
CSC Security
09.2021 - Current
Mount Saint Mary College (MSMC)
09.2021 - 5 2025