Terrance Bowers
Chicago,IL
Summary
Seasoned Crowd Manager with experience in supervising and coordinating large-scale events. Strengths include effective communication, team leadership, and strategic planning skills. Previous roles involved managing crowd control strategies, improving event safety protocols, and ensuring smooth event operations. Consistently successful in maintaining positive audience experiences while upholding strict security measures.
Overview
4
4
years of professional experience
Work History
Security Crowd Manager
AT YOUR SERVICE
Chicago, Illinois
01.2025 - Current
- Monitored entrances and exits for smooth transition between events or shows.
- Enforced rules governing behavior of patrons while attending events or shows.
- Provided customer service by answering questions and assisting patrons as needed.
- Assisted in emergency situations by guiding patrons to exits and providing first aid when necessary.
- Inspected each person to check for weapons or contraband before entering premises.
- Conducted pat-downs or metal detector checks to prevent weapons and illegal substances from entering the venue.
Security Officer
Live Nation
Chicago , Illinois
03.2024 - Current
- Provided escorts for visitors as needed throughout the facility.
- Assisted with crowd control during large events held at the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Provided friendly and professional assistance to employees, visitors and customers.
- Patrolled crowds during events to preserve order and promote security.
Licensed Security Guard
Andy Frain Security Services
Chicago, Illinois
02.2021 - Current
- Provided assistance during emergencies such as medical incidents or evacuations.
- Observed departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements.
- Reported any suspicious behavior or activities immediately upon observation.
- Performed crowd control duties at public events when needed.
- Operated two-way radios and other communication devices to monitor facility conditions or respond to emergency situations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Provided friendly and professional assistance to employees, visitors and customers.
- Patrolled crowds during events to preserve order and promote security.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
Education
Bachelor of Science - Criminal Justice
Chicago State University
Chicago, IL01-2025
Skills
- Incident reporting
- Public safety awareness
- Security protocols
- Patience and tolerance
- Event management
- Crowd control expertise
Timeline
Security Crowd Manager
AT YOUR SERVICE
01.2025 - Current
Security Officer
Live Nation
03.2024 - Current
Licensed Security Guard
Andy Frain Security Services
02.2021 - Current
Bachelor of Science - Criminal Justice
Chicago State University
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