Passionate counselor dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals.
Overview
7
7
years of professional experience
Work History
Recovery Specialist
Open Sky Community Services / Oasis
Douglas, MA
09.2023 - Current
Maintained client confidentiality and adhered to HIPAA guidelines.
Improved client satisfaction through timely communication and resolution of account discrepancies.
Supported clients with compassionate, empathetic face-to-face counseling.
Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
Maintained detailed documentation on all case activities, ensuring compliance with industry regulations and company policies.
Documented case management activity for accurate, reliable records.
Tracked client participation in treatment services to identify attendance issues.
Driver
Uber
Worcester, MA
01.2021 - 01.2023
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivery Dricer
Kelley Square Pizza
Worcester, MA
01.2018 - 12.2021
Delivered food to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.