Accomplished Account Manager known for exceptional client relations and teamwork. Successfully managed diverse accounts, aligning services with client goals to achieve measurable growth and satisfaction.
Overview
16
16
years of professional experience
Work History
Account Manager
River City Steel Co.
Truesdale, MO
03.2016 - Current
Managed client accounts, ensuring satisfaction and retention through proactive communication.
Analyzed market trends and competitor activity to identify opportunities for account expansion.
Managed approximately 30 incoming calls and 30 emails per day from customers.
Called about 75 prospects and customers a day to follow up.
Sales Associate
Auto Assure
O'Fallon, MO
02.2013 - 03.2016
Trained new associates in product knowledge and customer engagement techniques.
Mentored junior staff on best practices in sales techniques and customer service excellence.