John Morris
Cottage Grove,MN
Summary
Dynamic leader with a proven track record in team management and operational efficiency. Skilled in inventory management and customer relationship development, driving positive outcomes in high-paced environments. Leading team by consistent high character, and empathy.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Life Cafe Leader
Lifetime
Minnetonka, Minnesota
01.2025 - Current
- Led grand re-opening of Minnetonka Cafe, achieving positive year-to-date growth and contribution margin in first year.
- Hired, onboarded, and coached team to deliver outstanding member service consistently.
- Maintained low attrition rates through effective team management and support.
- Ensured visibility and approachability to enhance customer interactions.
- Organized team-building activities to enhance morale and foster collaboration among staff.
- Represented HWOL in various initiatives to promote organizational goals.
Restaurant General Manager
People's Organic MSP Airport
Saint Paul, Minnesota
10.2022 - 11.2024
- Managed $5 million annual operation at MSP Airport, aligning daily activities with Metropolitan Airport Commission requirements.
- Coordinated operations with Areas USA, achieving alignment with company KPIs and performance metrics.
- Oversaw inventory management and supply ordering, maintaining optimal stock levels to support operational efficiency.
- Represented MSP team at 2023 Areas Top-Performers Forum in Miami, FL.
Director of Operations
Estes Enterprises
Saint Paul, Minnesota
04.2020 - 11.2022
- Led leadership team at MSP airport for six retail locations, driving daily operational excellence.
- Managed 40-person team of predominantly foreign-born employees, achieving low attrition and high morale.
- Coordinated with procurement manager to analyze trends in novelty, apparel, and toy categories, informing product strategy.
- Provided comp reports to Metropolitan Airports Commission to align with street pricing on products.
- Consistently represented founder's brand at a high level within MSP airport.
Senior Life Cafe Manager
Lifetime
Minneapolis, Minnesota
03.2014 - 03.2020
- Woodbury (Camacho, Casmer)
- White Bear Lake (Esson)
- St. Louis Park (Sutherland)
- Target Center (Stolz, Stein)
- Minnetonka (Egan Larson)
- Chanhassen (King)
Education
Associate of Arts - Culinary Arts
St. Paul College
Saint Paul, MN06-2004
High School Diploma -
Mahtomedi High School
Mahnomen, MN05-2000
Some College (No Degree) -
Augsburg
Minneapolis, MNSkills
- Team leadership
- Inventory management
- Process improvement
- Performance metrics
- Supply chain coordination
- Customer relationship management
- Effective communication
- Collaboration skills
- Team building
Certification
- Minnesota Food Service Manager Certificate
- Serve Safe Certified Food & Alcohol
- CPR Certification-American Red Cross
Timeline
Life Cafe Leader
Lifetime
01.2025 - Current
Restaurant General Manager
People's Organic MSP Airport
10.2022 - 11.2024
Director of Operations
Estes Enterprises
04.2020 - 11.2022
Senior Life Cafe Manager
Lifetime
03.2014 - 03.2020
Associate of Arts - Culinary Arts
St. Paul College
High School Diploma -
Mahtomedi High School
Some College (No Degree) -
Augsburg