Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
SoftwareEngineer
John Negrete

John Negrete

San Antonio,TX

Summary

Ethical Auto Claims Adjuster with excellent customer service skills to take on multiple cases while meeting strict deadlines. Adept at determining the level of loss for auto claims cases and deciding on a fair compensation for clients. Strong organizational and communication traits. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Senior Auto Adjuster

USAA - P&C Auto Insurance
03.2022 - 12.2023
  • Issued payouts to claimants.
  • Negotiated with claimants to settle claims.
  • Documented all findings in concise reports.
  • Examined photographs and surveillance and any other documents relating to claims.
  • Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
  • Proven ability to learn quickly and adapt to new situations.
  • Evaluated and investigated over 2,000 auto claims in 2023 and decided whether insurer should pay claim

Team Leader

Goodwill San Antonio
11.2020 - 10.2021
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
  • Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
  • Documented counts and sorted finished work to promote easy access for shipping or additional processing.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Led team of 28 members while providing exceptional customer service

Store Manager

Dollar Tree
03.2016 - 12.2019
  • Servant leader who managed vendor selection and relations to guarantee best pricing and on-time deliveries in order to lead by example.
  • Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
  • Created work schedules according to sales volume and number of employees
  • Hired, trained and managed team of 30 associates, including evaluating performance and enforcing disciplinary actions
  • Oversaw all store operations while generating up to $120,000 in monthly sales

Manager

Chacho's And Chalucci's
02.2010 - 01.2016
  • Trained and guided team members to maintain high productivity and performance metrics
  • Evaluated employees' strengths and assigned tasks based upon experience and training
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
  • Managed staff of over 40 employees on daily basis

Education

GED -

GED.com
San Antonio, TX
12.2021

Skills

  • Team Leadership and Coaching
  • Stress Management
  • Organizational Skills
  • Analytical Thinking
  • Goal-oriented
  • Multi-Line Phone Systems
  • Merchandising Expertise
  • Systems and Software programs
  • Excellent Customer Service Skills
  • Fraud Detection Knowledge

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Senior Auto Adjuster

USAA - P&C Auto Insurance
03.2022 - 12.2023

Team Leader

Goodwill San Antonio
11.2020 - 10.2021

Store Manager

Dollar Tree
03.2016 - 12.2019

Manager

Chacho's And Chalucci's
02.2010 - 01.2016

GED -

GED.com

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John Negrete