John Neubert
Upland,CA
Summary
Experienced Building Inspection Services Manager with 15+ years in public-sector inspection, code enforcement, and plan review. Known for leading teams, resolving complaints, and maintaining safety, compliance, and customer service standards.
Overview
31
31
years of professional experience
Work History
Building Inspection Services Manager
County of San Bernardino
San Bernardino, California
06.2022 - 05.2026
- Managed county service operations for public clients and internal departments.
- Oversaw daily operations of the service department, including scheduling and workflow management.
- Supervised staff scheduling, assignments, and daily service coverage.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Resolved customer complaints in a timely manner.
- Coordinated with departments to resolve service issues and workflow gaps.
- Monitored records, reports, and service documentation for accuracy.
- Enforced compliance with county rules, safety practices, and confidentiality.
- Trained employees on county policies, procedures, and customer service standards.
- Hired and trained service department staff to drive performance.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Utilized technology to streamline service operations and improve customer experience.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Maintained high team productivity through effective management and support. and quality objectives by setting and maintaining clear benchmarks for service.
- Created and managed budgets for travel, training, and team-building activities.
- Reviewed service requests, complaints, and escalation cases.
Regional Building Inspector Supervisor
County of San Bernardino
San Bernardino, California
10.2019 - 06.2022
- Supervised county staff in daily service operations and workflow assignments.
- Enforced county policies, procedures, and safety standards across work areas.
- Trained employees on duties, customer service, and department expectations.
- Reviewed reports, records, and case files for accuracy and completeness.
- Resolved employee issues and public complaints with calm, clear communication.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Building Inspector III
County of San Bernardino
San Bernardino, California
02.2017 - 10.2019
- Inspected residential and commercial projects for County of San Bernardino code compliance.
- Reviewed building plans and permits for zoning and safety requirements.
- Enforced state, county, and local building regulations during site inspections.
- Interpreted plans and specifications according to established guidelines for determining code compliance.
- Documented field observations and prepared clear inspection reports.
- Explained code corrections to contractors, owners, and permit applicants.
- Used permit records and inspection systems to track project status and approvals.
- Performed re-inspections to ensure that corrections have been made in accordance with the approved plans.
Building Inspector II
County of San Bernardino
San Bernardino, California
03.2016 - 02.2017
- Conducted building inspections for County of San Bernardino projects and private properties.
- Interpreted California Building Code and county ordinances during field inspections.
- Reviewed permit applications and construction plans for code compliance.
- Issued correction notices for unsafe or noncompliant building conditions.
- Documented inspection findings in county records and reporting systems.
- Coordinated with contractors, engineers, and property owners on compliance issues.
- Evaluated structural, electrical, plumbing, and fire safety components.
- Performed re-inspections to ensure that corrections have been made in accordance with the approved plans.
- Interpreted plans and specifications according to established guidelines for determining code compliance.
Construction Inspector II
City Of San Bernardino
San Bernardino, California
12.2013 - 03.2016
- Inspected city construction sites for code compliance and permit requirements.
- Reviewed plans, specifications, and blueprints for public works projects.
- Inspected construction and maintenance projects of existing roadways, structures and facilities.
- Informed contractors about code violations on construction sites. and corrected unsafe construction conditions.
- Coordinated with engineers and supervisors on roadway and utility inspections.
- Verified materials, grading, and drainage against approved project standards.
- Monitored work zones for traffic control and public safety compliance.
- Tested completed work for quality, accuracy, and contract conformance.
- Maintained records of all inspections performed including photographs taken onsite.
Code Enforcement Officer II
City Of San Bernardino
San Bernardino, California
10.2008 - 12.2013
- Inspected properties for municipal code, zoning, and nuisance violations across City of San Bernardino
- Issued notices of violation and explained correction requirements to property owners and residents
- Investigated complaints regarding abandoned vehicles, illegal dumping, and property maintenance concerns
- Advised residents on compliance standards, permit requirements, and safe property conditions
- Educated property owners on local codes and ordinances, guiding them on compliance methods to enhance community standards.
- Collaborated with city departments to address code enforcement issues promptly, fostering interdepartmental communication and efficiency.
- Documented field observations, photographs, and case notes in City enforcement records
- Prepared enforcement reports, affidavits, and hearing packets for administrative review
- Testified at hearings and explained code findings to judges, owners, and community members
- Participated in court proceedings and provided testimony during hearings.
- Assisted in the preparation of legal documents related to code enforcement activities, such as citations and notices of violation.
Building Inspector
City Of San Bernardino
San Bernardino, California
07.2007 - 10.2008
- Inspected residential and commercial projects for City of San Bernardino code compliance.
- Reviewed building plans and permit documents for zoning and safety requirements.
- Interpreted California Building Code and local ordinances for enforcement decisions.
- Issued correction notices for unsafe construction and code violations.
- Coordinated with contractors, engineers, and property owners on inspection concerns.
- Performed re-inspections to ensure that corrections have been made in accordance with the approved plans.
- Maintained accurate records of all inspections performed as well as any enforcement actions taken.
Carpenter /Production Supervisor
R.A. Watson Construction
Alta Loma, CA
05.1995 - 07.2007
- - Read blueprints and follow project layouts to support accurate carpentry work.
- - Coordinated with supervisors and trades to efficiently complete daily construction tasks, ensuring project timelines were met.
- - Inspected finished carpentry for fit, alignment, and code compliance, enhancing overall quality and safety standards.
- - Maintained safe work areas by removing hazards and supporting team safety.
- Executed construction tasks on Southern California Water Company water treatment and well-site projects.
- Acquired extensive hands-on knowledge of construction methods, materials, and safety protocols to optimize job-site operations.
- I left this company to start a career in Building Inspections.
Education
Management Certificate - Management/Leadership
MLA - Mangement & Leadership Academy
County Of San Bernardino 11-2020
Some College (No Degree) - Inspection Technology Certificate Gained
San Bernardino Valley College
San Bernardino, CA01-2010
PAC 43.76 PC 832 (a) Arrest - Post Control # 4410-80102-08005
Rio Hondo College
Whittier, CA09-2008
Building Inspector UBC Commercial/Residential - Building Inspection Certification - 5286237-10
ICC Internation Code Council
Whittier, CA01-2007
High School Diploma -
Ganesha High School
Pomona, CA05-1975
Skills
Building code compliance
Permit plan review
Inspection report writing
Budget management
Experienced in leading inspection personnel, interpreting building and development codes, resolving complex field and customer issues, coordinating with contractors and developers, conducting employee evaluations, supporting hiring and personnel decisions, and maintaining consistent standards of safety, compliance, and professionalism
- Combines extensive hands-on construction experience with more than 15 years
- of public-sector inspection and code enforcement Recognized for strong leadership, sound judgment, problem-solving, communication, customer service, and technical knowledge of commercial and residential construction
- Construction management Currently, I am retired
- PROFESSIONAL SUMMARY
- Proficient in [software]
- Reporting and documentation
- Service delivery optimization
Timeline
Building Inspection Services Manager
County of San Bernardino
06.2022 - 05.2026
Regional Building Inspector Supervisor
County of San Bernardino
10.2019 - 06.2022
Building Inspector III
County of San Bernardino
02.2017 - 10.2019
Building Inspector II
County of San Bernardino
03.2016 - 02.2017
Construction Inspector II
City Of San Bernardino
12.2013 - 03.2016
Code Enforcement Officer II
City Of San Bernardino
10.2008 - 12.2013
Building Inspector
City Of San Bernardino
07.2007 - 10.2008
Carpenter /Production Supervisor
R.A. Watson Construction
05.1995 - 07.2007
Management Certificate - Management/Leadership
MLA - Mangement & Leadership Academy
Some College (No Degree) - Inspection Technology Certificate Gained
San Bernardino Valley College
PAC 43.76 PC 832 (a) Arrest - Post Control # 4410-80102-08005
Rio Hondo College
Building Inspector UBC Commercial/Residential - Building Inspection Certification - 5286237-10
ICC Internation Code Council
High School Diploma -
Ganesha High School