Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

John Owen

Fort Mill,SC

Summary

Proven track record in logistics and customer service, notably with McCollister's Logistics Group, where I enhanced delivery efficiency and customer satisfaction. Skilled in GPS navigation and problem-solving, I excel in teamwork and maintain a positive attitude under pressure. Achieved timely deliveries by optimizing routes, demonstrating a blend of hard and soft skills essential for success.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Dependable Driver with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

Overview

18
18
years of professional experience

Work History

Delivery Driver

Roadie/Door Dash
09.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Overnight Stocker

Home Depot
07.2022 - 09.2023
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.

Professional Truck Driver

Ozark Transportation
08.2021 - 02.2022
  • Utilized strong problem-solving skills when faced with unexpected obstacles during transportation, identifying alternative routes or solutions as needed to prevent major disruptions.
  • Maintained accurate records of miles driven, fuel expenses, and delivery details for efficient reporting and cost analysis.
  • Demonstrated strong knowledge of DOT regulations, ensuring compliance with all applicable laws during transportation activities.
  • Emphasized punctuality; arriving at pick-up locations ahead of time to facilitate expedited loading procedures and avoid potential delays in the process.

Professional Truck Driver

McCollister's Logistics Group
08.2007 - 09.2018
  • Utilized strong problem-solving skills when faced with unexpected obstacles during transportation, identifying alternative routes or solutions as needed to prevent major disruptions.
  • Maintained accurate records of miles driven, fuel expenses, and delivery details for efficient reporting and cost analysis.
  • Demonstrated strong knowledge of DOT regulations, ensuring compliance with all applicable laws during transportation activities.
  • Emphasized punctuality; arriving at pick-up locations ahead of time to facilitate expedited loading procedures and avoid potential delays in the process.
  • Delivered goods in a timely manner by adhering to strict schedules and maintaining constant communication with dispatchers.
  • Consistently maintained clear lines of communication between company management, dispatchers, customers, and peers to ensure smooth operations at all times.
  • Operated various types of heavy equipment safely and effectively for loading or unloading purposes as needed.
  • Navigated complex road conditions, adapting driving techniques to maintain safety standards during adverse weather events.

Education

Associate of Science - Nursing

York Technical College
Rock Hill, SC
05-1988

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Accomplishments

  • Received Safety achievement award at McCollister Logistics in June 2009.

Timeline

Delivery Driver

Roadie/Door Dash
09.2023 - Current

Overnight Stocker

Home Depot
07.2022 - 09.2023

Professional Truck Driver

Ozark Transportation
08.2021 - 02.2022

Professional Truck Driver

McCollister's Logistics Group
08.2007 - 09.2018

Associate of Science - Nursing

York Technical College

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John Owen