John Pamintuan
North Las Vegas
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
2019
2019
years of post-secondary education
Work History
Online Grocery Associate
Walmart
North Las Vegas
11.2020 - 01.2026
- Assisted customers with online grocery orders and product selections.
- Prepared and packaged grocery items for delivery and pickup services.
- Maintained inventory accuracy through regular stock checks and updates.
- Collaborated with team members to streamline order fulfillment processes.
- Ensured compliance with safety and sanitation standards during operations.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Trained new associates on best practices for online grocery operations.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Provided training and support for new employees joining the company's online grocery team.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Developed strategies to improve customer satisfaction ratings with online grocery services.
- Operated scanning equipment to track products throughout the fulfillment process.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Satisfied customers with quick, accurate service under tight deadlines.
- Secured and stored items until customer pickup.
- Assisted teammates with daily tasks during peak periods.
- Listened to customer needs to identify and recommend best products and services.
Education
Morse High School
San Diego, CASkills
- Customer service
- Order fulfillment
- Inventory management
- Product selection
- Friendly and outgoing
- Time management
- Attention to detail
- Relationship building
- Decision-making
- Heavy lifting
- Verbal and written communication
- Planning and organization
Timeline
Online Grocery Associate
Walmart
11.2020 - 01.2026
Morse High School