John Pape
Portage
Summary
Results-driven Environmental Services Supervisor with 5+ years’ experience in an Environmental Services role, seeking Business Coordinator position with U.W Hospital. Exceeded expectations with day-to-day operations and overall satisfaction of hospital cleanliness. Varied training in multiple areas including, sanitation, team building, leadership roles, and workplace safety.
Overview
12
12
years of professional experience
Work History
Environmental Services Supervisor
UH Health
Madison, WI
02.2022 - Current
- Oversee daily frontline operations, manage, train, and mentor 25+ employees
- Enhanced employee safety through regular training sessions on hazardous material handling and disposal procedures.
- Streamlined workflow processes for increased efficiency in managing daily cleaning operations across multiple facilities.
- Conduct workforce planning, forecasting, resource allocation to ensure optimal staffing levels.
- Deliver exceptional customer support and resolve escalated issues.
- Fostered a positive work environment by addressing employee concerns and providing opportunities for professional development.
- Collaborated with other department supervisors to ensure seamless coordination of services across the organization.
- Conducted thorough inspections to ensure compliance with local, state, and federal regulations pertaining to environmental health and safety.
- Ensured prompt resolution of any internal conflicts within the team leading to better overall morale among staff members.
- Assisted in recruitment efforts including interviewing potential candidates as well as participating in job fairs showcasing company culture.
Senior Environmental Services Technician
UW Health
02.2020 - Current
- Implemented new cleaning processes and team strategies to reduce necessary man-hours.
- Supervised daily operations, including employee performance, preventive maintenance and safety.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Supervised 21 employees, including scheduling, training and performance monitoring.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked closely with ED, Facilities, and Clinical areas to maintain optimum levels of communication to effectively and efficiently complete projects.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Helped coordinate discharge standardization between TAC and UH.
- Led projects and analyzed data to identify opportunities for improvement.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Effectively maintained performance, staffing, and daily operations during pandemic.
- Helped to monitor and reduce overtime hours during cutbacks.
- Carried the department telephone and assisted hospital departments in any request pertaining to Environmental Services duties.
Environmental Service Technician
UW Health
02.2019 - Current
- Sanitized and cleaned facility area's in accordance with company policies and standards.
- Determined and recommended methods to address improvement opportunities.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained patient and hospital confidentiality.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and other communications.
- Exceeded goals through effective task prioritization and great work ethic.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Delivery Driver
Pizza Ranch
12.2012 - 02.2019
- Completed a daily pre-trip inspection checklist before first delivery of the day.
- Verified the contents of inventory loads against shipping papers.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Handled merchandise in accordance with product handling standards.
- Resolved customer complaints and adjusted orders.
- Handled scheduling of staff.
Home Caregiver
Ilife Financial Management
11.2012 - 02.2018
- Worked to improve patient outlook and daily living through compassionate care.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Maintained a clean and well-organized environment to promote client happiness and safety.
- Administered all necessary medications as directed by care plan.
- Transported client to doctor’s appointments and to complete other related errands.
- Completed data entries in charts and log books to document clients' progress with accuracy.
- Prioritized timeline-driven items to ensure projects were completed promptly and within budget.
- Typed documents, updated websites and compiled information for meetings.
Fabricator
Saint Gobain
09.2017 - 01.2018
- Maintained workplace equipment and inspected it daily for damage.
- Observed safe work practices and procedures as instituted by the company.
- Planned and laid out work to meet production and schedule requirements.
- Read and interpreted standard operating procedures to complete work in an accurate and efficient manner.
- Inspected finished products for quality and adherence to customer specifications.
- Maintained clean and organized work areas.
- Ensured the most cost-effective production methods were employed.
Seaman Recruit
United States Navy, Unit
04.2017 - 06.2017
- Attended required training sessions and seminars.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
Wildlife Technician
Department of Natural Resources WI
03.2012 - 11.2016
- Operated motorized vehicles and equipment such as tractors, forklifts, Bobcats, and ATVs.
- Organized and entered field data into Microsoft Excel.
- Installed retaining walls, fences and planters.
- Effectively controlled the release of proprietary and confidential information for general client lists.
- Hatched and reared Chinese Ring Tailed Pheasants from adolescence to adulthood and assisted in release of birds into the wild.
- Coordinated sales of pheasant chicks and handled customer relations.
- Sanitation of medical and farm equipment
Education
High School Diploma -
Portage High School
Portage, WI2009
Respiratory Therapy
Madison Area Technical College
Madison, WIGeneral Studies
University Wisconsin Baraboo
Baraboo, WISkills
- Equipment operation
- Calm and level-headed under duress
- Customer relations
- Detail-oriented
- Excellent multi-tasker
- Adaptive team player
- Superior communication skills
- Inventory control procedures
- Hazardous waste disposal
- Versed in Infection Control
- Efficient in Microsoft Office programs
Timeline
Environmental Services Supervisor
UH Health
02.2022 - Current
Senior Environmental Services Technician
UW Health
02.2020 - Current
Environmental Service Technician
UW Health
02.2019 - Current
Fabricator
Saint Gobain
09.2017 - 01.2018
Seaman Recruit
United States Navy, Unit
04.2017 - 06.2017
Delivery Driver
Pizza Ranch
12.2012 - 02.2019
Home Caregiver
Ilife Financial Management
11.2012 - 02.2018
Wildlife Technician
Department of Natural Resources WI
03.2012 - 11.2016
High School Diploma -
Portage High School
Respiratory Therapy
Madison Area Technical College
General Studies
University Wisconsin Baraboo