John Paul Santiago
Wesley Chapel,FL
Summary
Results-oriented professional seeking a position that leverages skills to drive organizational success and growth. Proven ability to optimize processes and enhance operational efficiency, contributing to significant performance improvements. Committed to continuous professional development and advancement within a dynamic company.
Overview
14
14
years of professional experience
Work History
Sales Associate
Ashley Furniture Homestore
Wesley Chapel, FL
02.2020 - Current
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers and provided exceptional customer service.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Barback
Tampa Marriott Waterside Hotel
Tampa, USA
10.2017 - 10.2019
- Conducted comprehensive inventory management of liquors efficiently.
- Supported serving staff in delivering accurate and well-presented food orders.
- Restocked bar with necessary supplies, including liquor, beer, wine, and mixers.
Pool attendant
Tampa Marriott Waterside Hotel
Tampa, USA
02.2017 - 10.2017
- In charge of all the cleaning of the pool area, refill towels and cleaning the gym
House man
Terrace Hotel
Lakeland, USA
01.2016 - 01.2017
- In charge of all the cleaning of the lobby and bathrooms, discarding all the trash of the whole hotel, filling of bed linen, towels and utensils of the closet of each floors
- Straightened rooms by placing personal items on dressers, mopping floors and vacuuming carpets.
Cashier
Puma Gastation
Trujillo Alto, USA
01.2014 - 01.2015
- Customer service, cleaning, fill products, receive merchandise and gasoline, bake bread and donuts
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Cashier
Subway
Carolina, USA
01.2014 - 12.2014
- Food production, customer service, cleaning of dinning room
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Installer's assistant
Onelinke Co
PR, USA
01.2011 - 01.2013
- Customer service, install the cable in the houses
- Tested and troubleshot systems to alleviate potential issues.
Education
Barbershop diploma -
Modern Hair Styling Institute
Carolina, PR01.2013
Diploma - 12 grade
C.D.A.
San Juan, PR01.2010
Skills
- Upselling
- Promotional support
- Reading comprehension skills
- Sales trends
- Excellent people skills
- Positive and professional
- Guest relations
- Relationship building
- Sales expertise
Timeline
Sales Associate
Ashley Furniture Homestore
02.2020 - Current
Barback
Tampa Marriott Waterside Hotel
10.2017 - 10.2019
Pool attendant
Tampa Marriott Waterside Hotel
02.2017 - 10.2017
House man
Terrace Hotel
01.2016 - 01.2017
Cashier
Puma Gastation
01.2014 - 01.2015
Cashier
Subway
01.2014 - 12.2014
Installer's assistant
Onelinke Co
01.2011 - 01.2013
Barbershop diploma -
Modern Hair Styling Institute
Diploma - 12 grade
C.D.A.