John Pham
Kansas City,Missouri
Overview
3
3
years of professional experience
Work History
Service Coordinator
Discount Tires
Kansas City, Missouri
10.2023 - Current
- Promotes high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrates leadership by making improvements to work processes and helping to train others.
- Coordinates and delegates work responsibilities, ensuring prompt completion of customers' vehicle services.
Server
Sakae Sushi
Parkville, Missouri
06.2023 - Current
- Provides excellent customer service to ensure satisfaction.
- Maintains knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Displays enthusiasm and knowledge about the restaurant's menu and products.
Manager
Dragonfly TeaZone
Kansas City, Missouri
04.2021 - 05.2023
- Coached, mentored, and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
BBA -
University of Missouri - Kansas City
Kansas City, Missouri12-2026
Treasurer
Vietnamese Eucharistic Youth Movement
Kansas City, MissouriSkills
- Teaching
- Workforce Management
- Business Development
- Expense Tracking
- Performance Management
- Staff Development
- Team Leadership
- Photo editing
- Adobe Photoshop
- Adobe Lightroom
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Service Coordinator
Discount Tires
10.2023 - Current
Server
Sakae Sushi
06.2023 - Current
Manager
Dragonfly TeaZone
04.2021 - 05.2023
BBA -
University of Missouri - Kansas City
Treasurer
Vietnamese Eucharistic Youth Movement