Overview
Work History
Education
Skills
Languages
Timeline
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John Pham

Kansas City,Missouri

Overview

3
3
years of professional experience

Work History

Service Coordinator

Discount Tires
Kansas City, Missouri
10.2023 - Current
  • Promotes high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrates leadership by making improvements to work processes and helping to train others.
  • Coordinates and delegates work responsibilities, ensuring prompt completion of customers' vehicle services.

Server

Sakae Sushi
Parkville, Missouri
06.2023 - Current
  • Provides excellent customer service to ensure satisfaction.
  • Maintains knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Displays enthusiasm and knowledge about the restaurant's menu and products.

Manager

Dragonfly TeaZone
Kansas City, Missouri
04.2021 - 05.2023
  • Coached, mentored, and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

BBA -

University of Missouri - Kansas City
Kansas City, Missouri
12-2026

Treasurer

Vietnamese Eucharistic Youth Movement
Kansas City, Missouri

Skills

  • Teaching
  • Workforce Management
  • Business Development
  • Expense Tracking
  • Performance Management
  • Staff Development
  • Team Leadership
  • Photo editing
  • Adobe Photoshop
  • Adobe Lightroom

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual

Timeline

Service Coordinator

Discount Tires
10.2023 - Current

Server

Sakae Sushi
06.2023 - Current

Manager

Dragonfly TeaZone
04.2021 - 05.2023

BBA -

University of Missouri - Kansas City

Treasurer

Vietnamese Eucharistic Youth Movement

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John Pham