JOHN P REIDY
Pomona
Summary
Results-oriented professional with extensive experience at Rockland County Department of Social Services, specializing in case management and regulatory compliance. Efficiently managed 200 Cash Assistance cases, ensuring strict adherence to policies while enhancing client outcomes through effective communication and data analysis. Demonstrates strong problem-solving skills and a commitment to fostering collaboration among stakeholders.
Overview
17
17
years of professional experience
Work History
Social Welfare Examiner
Rockland County Department of Social Services
Pomona
06.2018 - Current
- Case management of 200 Cash Assistance cases
- Processing of Applications for Cash Assistance, SNAP and Medicaid Programs on a daily basis
- Responsible for Understanding and assessing compliance of cases according to County, State and Federal policies and regulations
Vendor
IMI Sales and Marketing
Red Bank
01.2009 - 12.2018
- Responsible for product distribution in 150 Duane Reade locations in New York
- Developed strategies to manage inventory more efficiently
- Contracted to maintain in-store displays
Intern
Undergrad Advisement Center, English Department, SUNY Albany
09.2015 - 12.2015
- Developed course mapping for 300 students majoring in English studies as part of a four-person team
- Analyzed degree audits of 100 students to recommend a tailored plan for their required classes and electives
- Conducted one-on-one advisement sessions with students
- Liaison between students, administration and faculty
Receptionist
Fountainview at College Road
Monsey
01.2010 - 12.2013
- Managed Front Desk operations during overnight and day shifts
- Assisted Senior Citizen residents with miscellaneous daily tasks
- Helped maintain appointment schedules for the seniors living at Fountainview
- Supported marketing office during events and with event prep
Camp Counselor
West Haverstraw Day Camp
West Haverstraw
01.2008 - 12.2009
- Supervised 22 8-9 year old boys, from low income neighborhoods
- Organized various recreational activities
Education
Bachelor of Arts - English Studies (Medieval & Renaissance Focus)
University At Albany SUNY
05-2016
Skills
- Adobe Suite
- Interviewing techniques
- Eligibility determination
- Problem-solving
- Experience with at-risk youth
- Case management
- Regulatory compliance
- Application processing
- Data analysis
- Customer service
- Conflict resolution
- Team collaboration
- Documentation management
- Information gathering
- Effective communication
- Problem solving
- Time management
- Critical thinking
Presentations
"Kyd's Spanish Garden: From Hortus Conclusus to Locus Horridus", Undergraduate Research Conference, University at Albany, SUNY, 04/20/16
Affiliations
- Lodge President of Pearl River Elks Lodge 2041 of the Benevolent and Protective Order of Elks 2024-2025
- Veteran Affairs Chairman of Pearl River Elks Lodge 2041 of the Benevolent and Protective Order of Elks 2023-2025
- Major Projects - Cerebral Palsy Fundraising - Co-Chairman of Pearl River Elks Lodge 2041 of the Benevolent and Protective Order of Elks 2020-2025
References
References available upon request.
Timeline
Social Welfare Examiner
Rockland County Department of Social Services
06.2018 - Current
Intern
Undergrad Advisement Center, English Department, SUNY Albany
09.2015 - 12.2015
Receptionist
Fountainview at College Road
01.2010 - 12.2013
Vendor
IMI Sales and Marketing
01.2009 - 12.2018
Camp Counselor
West Haverstraw Day Camp
01.2008 - 12.2009
Bachelor of Arts - English Studies (Medieval & Renaissance Focus)
University At Albany SUNY
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