John Prickett
Saegertown,PA
Summary
Continue building a career, excelling in the workplace and create great workplace friendships while working in a positive environment. Striving to establish a common goal with the employer and to provide the best work experience for co-workers while giving maximum effort. Detailed Senior Account Manager offering experience in delivering client-focused solutions and successfully managing multiple projects. Excellent critical thinking, problem-solving and communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Account Manager
CHRISTIAN FAITH PUBLISHING
07.2021 - Current
- Quality management and assessment of daily tasks.
- Providing proper guidance and resolutions to conflict arising at that point in time.
- Speak with clients expressing frustration regarding their experience, and to provide resolutions and reassurance to clients.
- Management of personal clients.
- Management of agreement-fulfilled clients.
- Communicating with upper management and team members daily.
- Maintaining positive and safe work environment while ensuring effective and efficient work routines.
Publication Specialist
CHRISTIAN FAITH PUBLISHING
01.2020 - 07.2021
- Managing well over 100 clients through publication of their books.
- Coordinating agreed-upon services, multitasking between all clients, both through phone and email communication.
Machine Operator
Greenleaf Corporation
02.2019 - 09.2019
- Developing advanced parts for various customers, and companies
- Operating advanced CNC Machinery, using trigonometry and calculus to develop cutting edge parts.
- Configure and manage machines to meet qualifications for each order.
- Enhanced development of knowledge, and multi-tasking to maintain parts in tolerance, ensuring client satisfaction.
- Satisfied tolerances assigned ensuring product qualifications are met.
- Quality recommendations from prior employers.
Laborer / Installer
Ace Granite LLC
06.2014 - 08.2018
- Installation of granite countertops in various homes and businesses.
- Face-to-face interaction with customers.
- Team-setting to fulfill jobs assigned.
- Increased math skills.
Education
Sports Management // Business - Business
Slippery Rock University of Pennsylvania
Slippery Rock, PA12.2018
Physical Therapy -
Reading Area Community College
Reading, PA05.2017
High school in Anatomy -
Exeter Township Senior High School
Reading, PA06.2016
Skills
- Microsoft Office (7 years)
- Customer Service (5 years)
- Organizational Skills
- Communications
- Outgoing
- Extensive Knowledge in Use and Dynamics of Technology (5 years)
- Teamwork
- Self-Management
- Positive Attitude
- Willingness to Learn
- Leadership
- Negotiation
Certification
- Valid Drivers License
- CPR/AED (09/2014 - 09/2016)
Groups
Pi Kappa Phi Fraternity Member (08/2018 - 01/2019)
Timeline
Senior Account Manager
CHRISTIAN FAITH PUBLISHING
07.2021 - Current
Publication Specialist
CHRISTIAN FAITH PUBLISHING
01.2020 - 07.2021
Machine Operator
Greenleaf Corporation
02.2019 - 09.2019
Laborer / Installer
Ace Granite LLC
06.2014 - 08.2018
Sports Management // Business - Business
Slippery Rock University of Pennsylvania
Physical Therapy -
Reading Area Community College
High school in Anatomy -
Exeter Township Senior High School
- Valid Drivers License
- CPR/AED (09/2014 - 09/2016)
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