Najmo Mahamed
Columbus,OH
Summary
Motivated assistant manager with demonstrated knowledge of the medical industry. Exhibits excellent organizational and problem-solving skills. Using an organized classification system to process and store documents, organizing documents, scanning & photocopying physical copies, retrieving documents and when needed, discarding obsolete records, assessing the accuracy of the documents submitted for processing; and handling all other essentials and related duties as assigned by the higher authorities. Accomplished medical assistant with in-depth experience consistently rising through ranks. Authorized to work in the US for any employer.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Minerva Park Behavioral Health
Columbus , OH
2021.04 - Current
- Supervises residents in the Housing Programs and all areas of the campus during shift
- Enforces all written housing rules and additional housing policies and procedures documenting any violations (through the “write-up” process)
- Monitors residents’ sobriety and reports and documents drug or alcohol-related incidents with the write-up system
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Supervisor
Pandora Jewelry
Columbus , OH
2019.03 - 2020.05
- Make sales, assist customers with jewelry, take payments, clean products
- Perform excellent customer service to my customers everyday.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Russe Sales Associate
Charlotte
Columbus , OH
2017.08 - 2019.03
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new and potential customers.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Volunteer
Childcare Network
Columbus , OH
2017.02 - 2018.01
- Assist children with their learning, speaking, learning ABC's, making sure they're eating and sleeping.
- Communicated openly with children's parents about daily activities and behaviors.
- Supervised children of various ages on playground and field trips.
Education
High School Diploma -
Westland High School
Galloway, OH05.2017
Pharmacy Technician
South Western Career Academy
Columbus, OH05.2017
Associate of Science - Biology
Columbus State Community College
Columbus, OHSkills
- Retail (5 years)
- Service expert
- Sales (4 years)
- Leadership & training
- Bookkeeping
- Reliable & punctual
- Complaint Handling
- Data Analysis
- Microsoft Office (7 years)
- Customer Service (7 years)
- MS Office
- Microsoft Word (7 years)
- Cash Handling
- Document handling & analysis
- Management
- Documentation review
- Front desk (1 year)
- Typing (10+ years)
- Patient monitoring
- Tutoring
- Hospital Experience (1 year)
- Pharmacy Technician Experience (1 year)
- Certifications and Licenses
- Driver's license
- team player
- Customer Focus & Orientation — Proficient
- Responding to customer situations with sensitivity.
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field.
- Technical Proficiency
- Office experience
- Strategic planning
- Quick learner
- Attentive to detail
Accomplishments
- Achieved Employee of the month - Oct 2021
- Achieved Employee of the month - Jan 2022
- African Student Association, Vice president
- Muslim Student Association, member
- Syrian Refugee Campaign, Donor
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Timeline
Assistant Manager
Minerva Park Behavioral Health
2021.04 - Current
Supervisor
Pandora Jewelry
2019.03 - 2020.05
Russe Sales Associate
Charlotte
2017.08 - 2019.03
Volunteer
Childcare Network
2017.02 - 2018.01
High School Diploma -
Westland High School
Pharmacy Technician
South Western Career Academy
Associate of Science - Biology
Columbus State Community College
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