- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
- Personal Development and Self-Improvement
- Digital Art and Animation
- Video Gaming
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Eugenie Laurent
Summary
Experienced with grocery retail management, focusing on customer satisfaction and operational efficiency. Utilizes team leadership skills to improve store performance and maintain positive work environment. Track record of effective inventory management and quality assurance.
Professional grocery management professional prepared to excel in leadership role. Expertise in inventory control, customer service, and team development. Strong focus on collaboration, reliability, and adaptability to meet changing needs. Skilled in conflict resolution, staff training, and optimizing store operations to achieve results.
Grocery management professional prepared for leadership roles. Skilled in optimizing store performance and ensuring high standards of customer service. Known for fostering team collaboration and adapting to dynamic retail environments. Expertise in inventory control and merchandising.
Overview
10
10
years of professional experience
Work History
Assistant Grocery Manager
Sprouts Farmers Market
California
09.2024 - Current
- Assisted the manager in overseeing daily operations of their department, ensuring it is well stocked, organized, and visually appealing.
- Monitored inventory levels, ordering products and ensured proper rotation to maintain freshness and minimum waste.
- Assisted in leading a team that brainstormed to deliver the finest quality of product, highest level of service, and great experience for customers.
Overnight Grocery Stocker
Sprouts Farmers Market
California
09.2019 - 09.2024
- Stocked and displayed non-food merchandise in accordance with company standards regarding merchandise presentation, safety, sanitation, service and suggestive selling.
- Provided exceptional customer service and assistance for customers in locating and selecting the best products.
- Ensured customers in store to be given a positive shopping experience, while fulfilling customer's needs from the market.
- Maintained cleanliness throughout the hour of the shift, while securing the store for any suspicious activity.
Retail Associate
Bed Bath & Beyond
02.2019 - 06.2019
- Engaged with customers in a courteous, helpful, and respectful manner, promptly and politely responded to customer inquiries and customer requests for support.
- Inspected shipments for damages or defects and recorded discrepancies or damages.
- Transported merchandise from the stockroom onto sales floor according to store merchandise plans and organized/rearranged merchandise as needed to execute stocking plans and presentation standards.
Seasonal Stock Associate
World Market
Los Angeles, CA
11.2018 - 01.2019
- Provided customer service and maintained visual standards established by management.
- Stocked and displayed food and non-food merchandise to appropriate locations as well as organizing the back room.
General Merchandising Clerk
Ralphs Grocery
Pacific Beach, CA
01.2018 - 11.2018
- Stocked and displayed non-food merchandise in accordance with company standards regarding merchandise presentation, safety, sanitation, service and suggestive selling.
- Provided exceptional customer service and assistance for customers in locating and selecting the best products.
Courtesy Clerk
Ralphs Grocery
Pacific Beach, CA
07.2016 - 01.2018
- Ensured customers in store to be given a positive shopping experience, while fulfilling customer's needs from the market.
- Maintained cleanliness throughout the hour of the shift, while securing the store for any suspicious activity.
Education
None - Education
Moorpark College
Moorpark, CA12-2015
None - Fine Arts
San Diego Mesa College
San Diego, CA08-2017
High school - undefined
Agoura Hills High School
Agoura Hills, CA06-2014
Skills
- Retail (5 years)
- Customer Service (2 years)
- Microsoft Excel (1 year)
- Illustration (10 years)
- Character design (5 years)
- Problem resolution
- Coordination of inventory
- Attention to detail
- Team collaboration
- Active listening
- Customer support
- Loss prevention
Accomplishments
- Supervised team of 4 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Interests
Timeline
Assistant Grocery Manager
Sprouts Farmers Market
09.2024 - Current
Overnight Grocery Stocker
Sprouts Farmers Market
09.2019 - 09.2024
Retail Associate
Bed Bath & Beyond
02.2019 - 06.2019
Seasonal Stock Associate
World Market
11.2018 - 01.2019
General Merchandising Clerk
Ralphs Grocery
01.2018 - 11.2018
Courtesy Clerk
Ralphs Grocery
07.2016 - 01.2018
None - Fine Arts
San Diego Mesa College
High school - undefined
Agoura Hills High School
None - Education
Moorpark College