Hi, I’m
Kali Bailey
Operations management specialist
Eaton Rapids,MI
Summary
Operations Specialist with many years of outstanding customer service and problem solving. Able to effectively communicate and work with multiple personality types. Years of experience utilizing applications, software, and databases simultaneously to complete tasks.
Authorized to work in the US for any employer
Overview
15
years of professional experience
Work History
MeijerCharlotte, MI
Grocery Stocker
2023.01 - Current (3 education.years_Label & 8 education.months_Label)
Job overview
- Responsible for placing product on the correct shelves and disposing of trash and cardboard appropriately
- I utilize my time wisely and work in an organized manner.
UPSLansing, MI
Operations Specialist
2018.04 - Current (8 education.years_Label & 5 education.months_Label)
Job overview
- Daily preparation and distribution of equipment and other supplies necessary for the drivers
- Primary source of communication between drivers on road and the center
- Light dispatching, and ability to solve problems quickly
- Utilization of different applications, and software to get the job done.
Little Caesar'sEaton Rapids, MI
Assistant Manager
2022.06 - 2023.01 (7 education.months_Label)
Job overview
- Prepare and package incoming orders, provide customer service, clean, prep and restock product
- I was also responsible for handling customer complaints and providing refunds when necessary
- As the closing manager I had to delegate tasks to my employees in order to close the restaurant down in a timely manner
- I was always the last person to leave, and I would check and double check that doors were locked, and everything was stored properly for the next day.
Preloader, UPS
2014.01 - 2017.06 (3 education.years_Label & 5 education.months_Label)
Job overview
- Picking up and loading packages from the conveyor belt into the correct trucks
- This took a great deal of stamina, strength, and mental focus
- I was also a member of the safety committee.
Ollie's Bargain OutletLansing, MI
Retail Associate
2013.07 - 2014.02 (7 education.months_Label)
Job overview
- Replenishment and maintenance of the book department.
Kmart
Sales Associate
2009.01 - 2014.01 (5 education.years_Label)
Job overview
- Responsible for customer service in all areas of the store, as well as maintaining the toy/seasonal department.
Education
Thomas Edison University
Bachelor's Degree from Business Administration
Current
Lansing Eastern
High school diploma
May 2006
Skills
- Customer Service (7 years)
- Cash Handling (5 years)
- Cashier (5 years)
- Retail (5 years)
- Planograms
- Merchandising
- Assistant Manager Experience
- Microsoft Office (5 years)
- Customer Management software (5 years)
Timeline
Grocery Stocker
Meijer
2023.01 - Current (3 education.years_Label & 8 education.months_Label)
Assistant Manager
Little Caesar's
2022.06 - 2023.01 (7 education.months_Label)
Operations Specialist
UPS
2018.04 - Current (8 education.years_Label & 5 education.months_Label)
Preloader, UPS
2014.01 - 2017.06 (3 education.years_Label & 5 education.months_Label)
Retail Associate
Ollie's Bargain Outlet
2013.07 - 2014.02 (7 education.months_Label)
Sales Associate
Kmart
2009.01 - 2014.01 (5 education.years_Label)
Thomas Edison University
Bachelor's Degree from Business Administration
Lansing Eastern
High school diploma