Hi, I’m
Kali Bailey
Operations management specialist
Eaton Rapids,MI
Summary
Operations Specialist with many years of outstanding customer service and problem solving. Able to effectively communicate and work with multiple personality types. Years of experience utilizing applications, software, and databases simultaneously to complete tasks.
Authorized to work in the US for any employer
Overview
15
years of professional experience
Work History
MeijerCharlotte, MI
Grocery Stocker
01.2023 - Current
Job overview
- Responsible for placing product on the correct shelves and disposing of trash and cardboard appropriately
- I utilize my time wisely and work in an organized manner.
UPSLansing, MI
Operations Specialist
04.2018 - Current
Job overview
- Daily preparation and distribution of equipment and other supplies necessary for the drivers
- Primary source of communication between drivers on road and the center
- Light dispatching, and ability to solve problems quickly
- Utilization of different applications, and software to get the job done.
Little Caesar'sEaton Rapids, MI
Assistant Manager
06.2022 - 01.2023
Job overview
- Prepare and package incoming orders, provide customer service, clean, prep and restock product
- I was also responsible for handling customer complaints and providing refunds when necessary
- As the closing manager I had to delegate tasks to my employees in order to close the restaurant down in a timely manner
- I was always the last person to leave, and I would check and double check that doors were locked, and everything was stored properly for the next day.
Preloader, UPS
01.2014 - 06.2017
Job overview
- Picking up and loading packages from the conveyor belt into the correct trucks
- This took a great deal of stamina, strength, and mental focus
- I was also a member of the safety committee.
Ollie's Bargain OutletLansing, MI
Retail Associate
07.2013 - 02.2014
Job overview
- Replenishment and maintenance of the book department.
Kmart
Sales Associate
01.2009 - 01.2014
Job overview
- Responsible for customer service in all areas of the store, as well as maintaining the toy/seasonal department.
Education
Thomas Edison University
Bachelor's Degree from Business Administration
Current
Lansing Eastern
High school diploma
May 2006
Skills
- Customer Service (7 years)
- Cash Handling (5 years)
- Cashier (5 years)
- Retail (5 years)
- Planograms
- Merchandising
- Assistant Manager Experience
- Microsoft Office (5 years)
- Customer Management software (5 years)
Timeline
Grocery Stocker
Meijer
01.2023 - Current
Assistant Manager
Little Caesar's
06.2022 - 01.2023
Operations Specialist
UPS
04.2018 - Current
Preloader, UPS
01.2014 - 06.2017
Retail Associate
Ollie's Bargain Outlet
07.2013 - 02.2014
Sales Associate
Kmart
01.2009 - 01.2014
Thomas Edison University
Bachelor's Degree from Business Administration
Lansing Eastern
High school diploma
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