John Protzo
Boca Raton
Overview
41
41
years of professional experience
Work History
Senior Car Parts Sales Representative
Phil Smith Chevrolet
Lauderhill
02.2001 - 10.2023
- Assisted customers in selecting the right car parts and accessories, providing expert advice and recommendations.
- Achieved a 15% increase in sales through proactive outreach and strong customer relationships.
- Maintained an in-depth knowledge of automotive products, ensuring accurate and informative customer interactions.
- Processed sales transactions, managed returns, and efficiently handled customer inquiries and complaints abroad and overseas.
Car Parts Sales Manager
Colonial Pontiac
Miami
07.1987 - 02.2001
- Oversee daily operations of the parts department, ensuring high customer service and product availability.
- Manage inventory, including ordering, receiving, and stocking parts to maintain optimal levels and reduce holding costs.
- Develop and implement sales strategies to increase revenue and market share.
- Negotiate contracts with suppliers and ensure timely delivery of parts.
- Analyze sales data and market trends to adjust strategies and improve performance.
- Resolve customer complaints and issues promptly, maintaining high customer satisfaction.
Car Parts Sales Manager
Braman Cadillac
Miami
03.1985 - 06.1987
- Assisted with inventory control, purchasing, and customer service.
- Supported the sales team in achieving targets by providing product knowledge and sales techniques.
- Maintained accurate records of parts sales, orders, and deliveries.
- Conducted regular audits to ensure inventory accuracy and compliance with dealership policies.
- Facilitated training sessions for new employees on product knowledge and customer service skills.
Car Parts Sales Representative
City Motors
Passaic
05.1982 - 02.1985
- Identified customer needs and provided appropriate parts recommendations and solutions.
- Maintained in-depth knowledge of car parts inventory and industry trends.
- Developed and maintained strong relationships with customers and suppliers.
- Processed sales transactions and managed cash registers.
- Assisted in inventory management and restocking of parts.
- Achieved and exceeded sales targets and performance metrics.
Education
Associate of Arts - Liberal Studies
William Paterson University of New Jersey
Wayne, NJ12-1984
Skills
- Sales & Marketing Strategies
- Inventory Management
- Customer Service Excellence
- Team Leadership & Training
- Supplier Negotiations
- Data Analysis & Reporting
- Problem Solving & Conflict Resolution
- Proficient in Microsoft Office Suite and dealership management software
References
References available upon request.
Timeline
Senior Car Parts Sales Representative
Phil Smith Chevrolet
02.2001 - 10.2023
Car Parts Sales Manager
Colonial Pontiac
07.1987 - 02.2001
Car Parts Sales Manager
Braman Cadillac
03.1985 - 06.1987
Car Parts Sales Representative
City Motors
05.1982 - 02.1985
Associate of Arts - Liberal Studies
William Paterson University of New Jersey
Similar Profiles
Alexander KnightAlexander Knight
Sales Consultant at Phil Smith Automotive GroupSales Consultant at Phil Smith Automotive Group
Julian AraqueJulian Araque
Car Salesperson at Phil Smith KiaCar Salesperson at Phil Smith Kia
Sherri SmithSherri Smith
Controller at Phil Smith Kia/MitsubishiController at Phil Smith Kia/Mitsubishi
Laine DauitoLaine Dauito
Personal Assistant at Tyler HopkinsPersonal Assistant at Tyler Hopkins
Justin EvanguelidiJustin Evanguelidi
Registered Pharmacy Technician at CVS PharmacyRegistered Pharmacy Technician at CVS Pharmacy