Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
COMMUNITY SERVICE
Generic

John Pryer

Fruitport,MI

Summary

Results-driven marketing graduate with a proven track record in production and customer service, consistently delivering operational efficiency and high levels of customer satisfaction. Expertise in effective communication complements a diverse skill set, including proficiency in Microsoft Office, SPSS, Canva, Mailchimp, SQL, and data analytics. Committed to leveraging these capabilities to drive impactful results in a dynamic professional environment. Prepared to contribute innovative solutions and enhance team performance through strategic insights and collaborative efforts.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Customer Service Representative

Summit Fire Protection
Muskegon
10.2024 - Current
  • Provided support to the fire extinguisher manager, sales team, technicians, and customers by efficiently coordinating technician schedules and provided reports to customers. Fill in for Fire Extinguisher manager when during time off.

Producer

Liberty National
Grand Rapids
04.2024 - 09.2025
  • Focused on gaining new customers and maintaining long-term client relationships through excellent service and support.

Production Associate

La Colombe
Muskegon
04.2023 - 03.2024

Stack boxes and ensure pallets are secure for shipping. Made sure that the coffee was safe for consumption by following food safety rules. Worked on a team that doubled the amount of production over 6 months,

Customer Service Rep

Adecco
Fremont
11.2021 - 09.2022
  • Facilitated payments over the phone while also providing account assistance to clients
  • In addition, adeptly managed policy cancellations and resolved any documentation-related issues as they arose.
  • Managed high-volume calls while maintaining positive customer relationships and satisfaction.

Education

B.A - Marketing

Saginaw Valley State University
Saginaw, MI
08-2021

Associate degree - General Studies

Grand Rapids Community College
Grand Rapids, MI
05-2016

Skills

  • Microsoft Office
  • SPSS
  • Canva
  • Mailchimp
  • SQL
  • Data Analytics
  • Assembly and Production
  • Salesforce

Certification

Certification in data analytics From Grand Valley State University.

Interests

Powerlifting

Timeline

Customer Service Representative

Summit Fire Protection
10.2024 - Current

Producer

Liberty National
04.2024 - 09.2025

Production Associate

La Colombe
04.2023 - 03.2024

Customer Service Rep

Adecco
11.2021 - 09.2022

Associate degree - General Studies

Grand Rapids Community College

B.A - Marketing

Saginaw Valley State University

COMMUNITY SERVICE

Food Distribution, Feeding America, help people carry food out to their vehicle as well helped prepare for food bank.