John Raadschelders
Columbus,OH
Summary
Dedicated Security and Management professional, with several years security and military experience leading coaching and mentoring a large team. Experience in handling sensitive information and applying a collaborative approach to problem solving. Vast experience in handling and coordinating emergency situations and response. Federal certifications in Law enforcement. Looking for advancement in leadership and responsibility, using my skills to support a growing organization in Central Ohio.
Overview
11
11
years of professional experience
Work History
Account Manager
Securitas Security Services USA
12.2021 - Current
- Developed strong relationships with clients through consistent communication and excellent customer service.
- Enhanced client satisfaction by addressing their concerns and providing personalized security solutions.
- Managed a diverse team of security professionals, ensuring optimal performance and adherence to company policies.
- Built solid rapport with clients through proactive communication, addressing concerns before they escalated into issues.
- Reviewed reports regularly to analyze trends in incidents at assigned locations.
- Conducted regular training for subordinate supervisors to strengthen the leadership team at assigned client sites.
- Evaluated existing security systems for potential vulnerabilities, recommending upgrades or replacements where necessary.
- Worked closely with company HR team to staff assigned client site with security professionals.
- Managed assigned site schedules to reduce overtime and ensure contractual obligations are met.
- Interview all candidates for employment and determine ability to serve at assigned client site.
- Collaborate with Branch HR and Direct Leadership for progressive discipline up to and including termination.
Military Police Soldier
Ohio Army National Guard
09.2020 - Current
- Secured and protected military property, assets, and personnel.
- Operated and maintained armored vehicles.
- Maintained order during special events by providing crowd control, traffic management, and incident response services when necessary.
- Participated in rigorous training exercises to maintain proficiency in advanced law enforcement techniques, tactics, and equipment.
- Contributed to overall mission readiness by maintaining personal physical fitness standards and participating in ongoing professional development opportunities.
- Deployed to the Southern Border of the United States to assist Customs and Border Protection in their ongoing mission.
Security Sergeant
Patriot Protection Services
01.2022 - 03.2022
- Evaluated performance metrics of junior personnel, providing constructive feedback aimed at improving individual job performance as well as overall team efficiency.
- Implemented new scheduling system that maximized coverage during peak hours without increasing labor costs.
- Managed incident reports, contributing to data-driven improvements in overall security operations.
- Trained junior security officers in emergency procedures, resulting in improved team preparedness and response time.
- Led a team of over 50 Security Officers in the field, and supervised over 30 Client Sites.
Security Site Supervisor
Patriot Protection Services
04.2021 - 05.2021
- Managed team schedules to provide effective security coverage for building needs.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Updated Company SOP's to fit Client Site decisions for the client site
- Managed client concerns
- Created the operational plan for a new client site
- Oversaw the day to day operations for the client
- Oversaw all hiring decisions
- Oversaw team of security officers and managed scheduling and performance evaluations.
Security Officer
Securitas Security Services
02.2021 - 04.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Shift Supervisor
Securitas Security Services
04.2021 - 04.2021
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
- Reduced security incidents by conducting thorough evaluations of potential risk factors and addressing vulnerabilities.
- Maintained detailed incident reports, providing valuable insights for future prevention strategies and initiatives.
- Trained Security Officers in updated SOP's.
- Wrote Incident Reporting Guide for Security Officers.
- Provided Counseling and Corrective Actions for Officers that needed additional support and training.
Student Ambassador
Columbus State Community College
08.2017 - 05.2018
- Answered questions from visitors and potential students about university life.
- Led campus tours for prospective students every semester.
- Collaborated with other departments to promote student engagement.
- Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.
- Assisted admissions office staff with administrative tasks such as data entry, mailings, and event planning to help streamline processes.
Professional Security Officer
Securitas Security Services
08.2015 - 04.2016
- Enhanced security measures by conducting thorough patrols and monitoring CCTV systems.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Delivery Driver
Papa John's
09.2014 - 02.2015
Certified Lifeguard
City of Norman Parks and Recreation
05.2013 - 08.2013
Education
One Station Unit Training - Military Police School
United States Army
Fort Leonard Wood, MO11.2021
Bachelor of Arts - U.S. Diplomatic And Military History
The Ohio State University
Columbus, OH05.2021
Associate of Arts with Honors -
Columbus State Community College
05.2019
Graduated -
Pickerington Central High School
07.2015
Skills
- Account Management
- Customer Service
- Client Relations
- Strategic Planning
- Client Relationship Building
- Teamwork and Collaboration
Publications
- Scarlet Historical Review: Published Historian, Fall 2019
- Mid-East Honors association conference: Presenter, Spring 2019
- Mid-East Honors Association Conference: Presenter, Spring 2018
- Student Leadership and Diversity Retreat: Presenter, Spring 2018
- Columbus State Interfaith Panel: Panelist, Autumn 2017
- Ohio Collegiate Leadership Conference: Organizer, Autumn 2017
Extracurricular Activities
Ten theater performances or production roles in Local and Academic theaters 2008-2016 Various Voice and Acting Classes 2008 - 2016
Languages
German
Professional Working
Dutch
Limited Working
Timeline
Security Sergeant
Patriot Protection Services
01.2022 - 03.2022
Account Manager
Securitas Security Services USA
12.2021 - Current
Security Shift Supervisor
Securitas Security Services
04.2021 - 04.2021
Security Site Supervisor
Patriot Protection Services
04.2021 - 05.2021
Security Officer
Securitas Security Services
02.2021 - 04.2021
Military Police Soldier
Ohio Army National Guard
09.2020 - Current
Student Ambassador
Columbus State Community College
08.2017 - 05.2018
Professional Security Officer
Securitas Security Services
08.2015 - 04.2016
Delivery Driver
Papa John's
09.2014 - 02.2015
Certified Lifeguard
City of Norman Parks and Recreation
05.2013 - 08.2013
One Station Unit Training - Military Police School
United States Army
Bachelor of Arts - U.S. Diplomatic And Military History
The Ohio State University
Associate of Arts with Honors -
Columbus State Community College
Graduated -
Pickerington Central High School