My main interest is my family and providing a safe and happy home for them
John Rafferty
Conway,SC
Summary
Dynamic professional with a strong work ethic and proven success in sales management at Pam Beach Marine Fuel. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Successful Owner/Operator with expertise in the cleaning industry industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals.
Overview
7
7
years of professional experience
Work History
Owner/Operator
S & R Cleaning Services
01.2022 - Current
- Managed daily operations and service scheduling for efficient workflow.
- Trained and supervised staff to ensure high-quality cleaning standards.
- Developed and implemented cleaning protocols to enhance operational efficiency.
- Established strong client relationships, leading to increased customer retention.
- Oversaw inventory management and procurement of cleaning supplies.
Sales Associate
Ashley Furniture Homestore
01.2020 - 04.2022
- Assisted customers in product selection, ensuring a personalized shopping experience.
- Demonstrated product features and benefits to enhance customer understanding.
- Collaborated with team members to achieve sales goals and improve store performance.
- Processed transactions efficiently, maintaining accuracy and customer satisfaction.
Sales Manager
Pam Beach Marine Fuel
10.2018 - 12.2019
- Led sales team to exceed quarterly targets through strategic planning and performance monitoring.
- Developed and implemented training programs for new sales staff, enhancing product knowledge and customer engagement.
- Analyzed market trends to identify growth opportunities, driving innovative strategies for increased revenue streams.
- Fostered relationships with key clients, ensuring high levels of satisfaction and repeat business.
Education
Bachelor of Science - Business Administration
Palm Beach State College
Lake Worth, FL06-2013
Skills
- Sales negotiation
- Relationship management
- Client relationship management
- Strong work ethic
- Dependable and reliable
- Customer service
- Customer-oriented
Interests
Timeline
Owner/Operator
S & R Cleaning Services
01.2022 - Current
Sales Associate
Ashley Furniture Homestore
01.2020 - 04.2022
Sales Manager
Pam Beach Marine Fuel
10.2018 - 12.2019
Bachelor of Science - Business Administration
Palm Beach State College