Keyrra Reed
Kissimmee,FL
Summary
Seasoned pharmacy technician with several years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
Overview
7
7
years of professional experience
Work History
Certified Pharmacy Technician
Walgreens
Orlando, Florida
08.2018 - Current
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Maintained proper storage and security conditions for drugs.
- Performed regular medication audits to ensure compliance with regulatory standards
- Customer service
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Monitored stock levels of medications in the pharmacy's inventory system.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Answered telephones to respond to questions or requests.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Maintained clean and organized pharmacy shelving and work areas.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Education
A Certificate - Pharmacy Technician
Orange Technical College
Winter Garden, FL05-2018
Skills
- Pharmacy software
- Medication audits
- Inventory management
- Prescription processing
- HIPAA compliance
- Insurance claims
- Customer service
- Communication skills
- Attention to detail
- Problem solving
- Time management
- Team collaboration
- Organizational skills
- Refill requests
- Medication labels
- Patient counseling
- Multitasking Abilities
- Professionalism
- Typing skills
- Problem-solving skills
- Verifying orders
- Labeling prescriptions
- Self motivation
- Ordering and stocking medications
- Restock shelves
- Prescription verification
- Certified pharmacy technician
- Insurance claim processing software
Timeline
Certified Pharmacy Technician
Walgreens
08.2018 - Current
A Certificate - Pharmacy Technician
Orange Technical College