Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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John Reynolds

Visalia,CA

Summary

Dynamic manager with a proven track record at ABC Supply, excelling in performance management and conflict resolution. Successfully negotiated contracts, reducing costs while enhancing marketing strategies that boosted brand awareness. A leader, I foster team development and uphold exceptional customer service standards, driving overall organizational success.

Overview

26
26
years of professional experience

Work History

Manager

ABC Supply
Visalia, CA
04.1999 - Current
  • Conducted performance reviews for team members.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and hired qualified candidates to fill open positions.
  • Managed inventory levels to meet demand without overstocking, reducing waste.

Education

Associate of Science - Business Management

Canada College
Redwood City, CA

Skills

  • Performance management
  • Conflict resolution
  • Contract negotiation
  • Team leadership
  • Marketing strategy
  • Customer service

Accomplishments

  • customer service awards yearly
  • #1 customer service in country for 2024 conducted by Gallop organization
  • Gold center reward recipient

References

References available upon request.

Timeline

Manager

ABC Supply
04.1999 - Current

Associate of Science - Business Management

Canada College
John Reynolds