JOHN R. GORMAN

Strong Leadership, Customer Service and Investigative Skills developed through work experience and academic background.

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

• FedEx Corporate Security, Eastern Region, 03/01, Present, Senior Security Specialist – Southern Region, FL, 09/10, Present, Responsible for Corporate Security at FedEx Express, FedEx Ground, and FedEx Freight stations., Responsibilities included trending patterns, investigating, developing cases, interviewing suspects and executing loss reduction methods., Maintained a proactive program of awareness sessions at all levels to include Workplace Violence Prevention Program., Senior Manager of Security – Eastern Region, 06/08, 09/10, Supervise a team of (6) Security Managers who cover (144) FedEx National and FedEx Freight Service Centers throughout (17) states in the Northeast Region., Responsibilities include staff training, performance review process, and developing security awareness programs for operations management., Direct all investigations into theft and workplace violence for the Northeast to include case assignment, case review and final presentation to legal., Maintain budget using a loss analysis and vulnerability assessment approach when allocating funds towards electronic installations or guard force deployment., Security Manager – Eastern Region, 09/06, 06/08, Special Investigation Unit responsible for developing region reports, trending losses, and analyzing data for the Eastern Region., Developed loss patterns for Eastern region and led task force into Ground, Express and Home Delivery stations to reduce loss., Responsible for maintaining and upgrading all security camera and access control systems for the Eastern Region., Security liaison for high value FedEx Customers on all security related issues., Eastern Region representative on the Security Process Steering Committee and appointed security lead for the new Security Information Management System design and implementation project., Senior Security Specialist - CT, NY, PA and MA, 01/04, 09/06, Responsible for Corporate Security at FedEx Express, FedEx Ground, and Home Delivery stations., Responsibilities included trending patterns, investigating, developing cases, interviewing suspects and executing loss reduction methods., Maintained a proactive program of awareness sessions at all levels., Zone Security Manager – NY, CT, VT, ME, NH, RI, MA, 04/03, 01/04, Managed (5) Security Specialists who covered (50) FedEx Ground stations throughout (7) states in the Eastern Region., Responsibilities included employee evaluations, case assignments, reviewing and approving case reports, and monitoring the security budget for Eastern Region., Instructed FedEx Ground operations management on security policy and procedure., Security Specialist - BRONX, NY, NJ, and CT, 03/01, 04/03, Responsible for Corporate Security at FedEx Express stations in the Eastern Region., Responsibilities included trending patterns, investigating, developing cases, interviewing suspects and executing loss reduction methods., Maintained a proactive program of awareness sessions at all levels., Liaison between FedEx Express Management, Legal Department and all outside police and government agencies.
• Allied Security, New York and New Jersey, 06/99, 03/01, Security Account Manager- NY and NJ, 06/99, 03/01, Managed high profile security contracts for Allied Security., Clients included Alliance Capital, Prudential Insurance, Texaco Oil and Nestle Corp., Responsibilities included interviewing, hiring, evaluating, and training for all security personnel., Financial management responsibilities within profit and loss limitations for contract., Handled all payroll, invoicing, account receivables and client concerns for Allied Security.
• American Museum of Natural History, New York, 05/94, 06/99, Operations Manager - Security and Safety - NYC, 07/97, 06/99, Responsible charge for (10) Assistant Managers and (130) proprietary security officers in a Union Environment., Streamlined post schedule for security officers based on the priorities of the Museum., Supervised and coordinated the activities of the control room, to include security and fire safety systems., Fiscal responsibility for departmental budget, scheduled all overtime, vacations, and involved in union and management negotiations., Assistant Manager – Security and Safety - NYC, 05/94, 07/97, Experienced in managing all aspects of daily operations for a security force of over (100) officers., Tasks included scheduling, training, and corrective action., Museum security liaison for special events with film and television crews, NYC Mayor’s office, Police Agencies and US Secret Service.