John Riglo

• Games: Baccarat (commission and non-commission), Blackjack (all variations), Roulette, PaiGow Poker, Ultimate Texas, Mississippi Stud, 3 Card, 4 card.

• Supervised table games operations, ensuring compliance with gaming regulations and company policies.
• Trained and mentored staff on customer service standards and game procedures.
• Monitored gaming activity to identify and resolve discrepancies or irregularities.
• Greet guests, log in players "buy ins" and average bets for accurate ratings.
• Rack accounting: Fill, Credit, and Balance.
• Issue markers and redeem marker buy backs.
• Open and close table games, change cards, and attend to guest needs.
• Collaborated with surveillance teams to identify potential threats or cheating incidents before they escalated into larger issues.

• Supervise all casino table games operations and make sure all gaming rules, state laws and federal regulations are followed appropriately
• Manage the table games staff and assess each employee's ability to deliver pleasant service to customers
• Review suspicious customer behavior, identify instances of card counting, cheating or marking and notify surveillance when needed
• Record large cash and credit transactions in the casino when required by federal or local laws, and complete the appropriate paperwork
• Walk the casino floors, be visible to the table games staff throughout the shift, welcome customers to the facility on a continuous basis and sign guests up for Station Casino's reward program
• Log players into system to track buy ins and average bets for accurate accounting of points
• Ensure: all table game procedures are followed, table game racks are filled, and cards are changed

• Provide prompt, courteous and accurate service
• Exchange guest's currency for gaming cheques
• Maintain continuous security of assigned game at all times
• Dealer of a combination of Blackjack, Carnival Games, and other specialty games such as Roulette and Pai Gow
• Performs all duties while providing maximum game protection
• Perform other job related duties as assigned
• Notify supervisor/manager of any suspicious or unusual activity and/or transactions in a timely and responsible manner
• Provide excellent service consistent with Station Casino's service standards and brand attributes
• Performs accurate chip and cash transactions
• Provide accurate and efficient dealing while following proper game procedures
• Perform any other related duties as assigned
• Provides courteous service and is cordial to all patrons and team members

• Upgraded previous dealing skills to conform with an evolving gaming industry.
• Became proficient with a myriad of ever changing table game variations: different rules, odds, procedures, side bets, payouts.
• Exchanged guest's currency for gaming checks.
• Maintained continuous security of assigned game at all times.
• Dealer of a combination of Blackjack, Carnival Games, and other specialty games such as Roulette and Pai Gow.
• Performed all duties while providing maximum game protection.
• Performed other job related duties as assigned.
• Notified supervisor/manager of any suspicious or unusual activity and/or transactions in a timely and responsible manner.
• Provided excellent service consistent with the property's service standards and brand attributes.
• Performed accurate chip and cash transactions.
• Provided accurate and efficient dealing while following proper game procedures.
• Performed any other related duties as assigned.
• Provided courteous service; cordially, to all patrons and team members.

• Dealer of various casino table games
• Provide prompt, courteous and accurate service
• Exchange guest's currency for gaming cheques
• Maintain continuous security of assigned game at all times
• Deals a combination of Blackjack, Carnival Games, and other specialty games such as Roulette and Pai Gow
• Performs all duties while providing maximum game protection
• Perform other job related duties as assigned
• Notify supervisor/manager of any suspicious or unusual activity and/or transactions in a timely and responsible manner
• Provide superior customer service to all internal and external customers in compliance with the Sands' Standards of Steel customer service standards
• Performs accurate chip and cash transactions
• Provide accurate and efficient dealing while following proper game procedures
• Perform any other related duties as assigned
• Provides courteous service and is cordial to all patrons and team members