John Rizo

• Coordinated booking and scheduling for farm operations, achieving timely appointments and deliveries.
• Supervised and coordinated field workers, demonstrating leadership and effective communication skills.
• Drove produce to market and ensured timely delivery, maintaining a customer-focused approach.
• Assisted in managing daily farm operations and staff schedules.
• Streamlined inventory management, maintaining optimal stock levels to support operations.
• Monitored equipment functionality and scheduled maintenance.
• Managed customer service inquiries and complaints in a timely manner.
• Collaborated with management on developing strategic plans for achieving business goals.
• Facilitated communication between departments to improve operational efficiency.
• Monitored equipment functionality and scheduled maintenance as needed.
• Created reports on sales trends, inventory levels, and financial data.
• Organized training sessions for new hires to familiarize them with the workplace environment.
• Resolved conflicts between team members in an effective manner.
• Established processes for monitoring customer satisfaction levels.
• Delegated work to staff, setting priorities and goals.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Produced thorough, accurate and timely reports of project activities.
• Collaborated with management to develop efficient workflows and procedures.
• Recruited and trained new employees to meet job requirements.

Processed incoming and outgoing correspondence to facilitate effective communication.

• Maintained accurate inventory and supply records to support operational continuity.
• Coordinated staff appointments and meetings to enhance workflow and organization.
• Loaded Tractor-trailers with produce utility fork lift and than delivered at various produce markets.
• Provided general office support such as photocopying, faxing and scanning documents.
• Checked and processed invoices, purchase orders, expense claims and other financial documents.
• Assisted Human Resources department with onboarding paperwork for new hires.
• Troubleshot and resolved issues with computers and other peripheral office equipment, including printers and copiers.
• Set and maintained office priorities to meet challenging deadlines with minimal available accommodations.
• Organized meetings and maintained calendar appointments for staff members.
• Prepared invoices for customers based on their purchase order requests.
• Processed customer orders in a timely manner while ensuring accuracy of all data entered into system.
• Booked hotel rooms, car rentals, and flights for company trips and conferences.
• Processed many documents per week in fast-paced setting.
• Oversaw travel planning tasks for executives and management staff and provided necessary details.
• Organized travel to national and international locations for various group sizes, including all transportation and hotel stays.
• Collaborated with other departments on projects requiring cross-functional teams.
• Received and distributed incoming mail, messages and packages to appropriate individuals.
• Performed data entry and recordkeeping tasks to track company correspondence and updates.
• Answered multi-line telephone system and routed calls to appropriate personnel.
• Followed confidentiality rules to preserve data quality and reduce potential information compromise.
• Delivered high-quality customer service through deep commitment to knowledge and performance.
• Maintained and updated filing, inventory and database systems, manually or using computer.
• Trained staff members to perform work activities and use computer applications.
• Facilitated communication by delivering messages and running essential errands.
• Reviewed files, records and other documents to obtain information or respond to requests.
• Troubleshot office equipment, computer hardware and software issues.
• Monitored and directed work of lower-level clerks.
• Computed, recorded and proofread data or reports.
• Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
• Organized travel logistics and lodging for staff members.

• Maintained and adjusted employee work schedules, demonstrating strong organizational and appointment scheduling skills.
• Adjusted employee work schedules to optimize staffing levels and enhance operational efficiency.
• Generated daily operational reports to aid management in decision-making and track team performance.
• Delivered friendly and efficient customer service, resolving inquiries and issues promptly in a fast-paced environment.
• Coordinated daily operations with team and management to ensure alignment with store goals and enhance workflow.
• Operated cash register and processed financial transactions accurately, ensuring attention to detail.

• Managed call center operations for multiple clients, optimizing appointment scheduling and job assignment coordination to enhance service delivery.
• Provided customer service and support, addressing inquiries and resolving issues with a friendly, professional attitude.
• Authorized and managed payroll deposits for staff, maintaining accurate financial records and attention to detail.
• Coordinated with veterans affairs for direct deposit processing, facilitating timely financial support for clients through effective communication and organization.
• Ensured accurate fund allocation and maintained detailed records, contributing to operational efficiency and financial integrity.

• Resolved customer inquiries and issues to ensure satisfaction.
• Managed multiple customer accounts and updated information accurately.
• Provided detailed product knowledge to enhance the customer experience.
• Delivered exceptional customer service, consistently achieving positive feedback from customers.

• Executed daily operations with precision to ensure seamless parts delivery.
• Proposed and implemented solutions that improved team collaboration and product delivery.
• Held a top clearance which allowed me to go anywhere in the SATX Airport to deliver parts.
• Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.