John Roach
Summary
Service-oriented Adjuster skilled at applying industry standard procedures to solving complex problems seeking to change to carrier side. Adept at developing profitable and quality-focused processes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Public Adjuster
Palmetto Claims Advisors LLC
08.2022 - Current
- Evaluated insurance policies and analyzed damages to determine coverage.
- Conducted inspections and prepared summaries of damage for the insured and insurer using industry standard software such as Xactimate and Symbility.
- Established relationships with clients and insurance companies to foster timely claims resolution and negotiate fair settlement with insurers.
- Substantiated legitimate claims and explained to insured when coverage was not extended.
- Answered customer questions regarding deductibles, policy coverage and claims resolution process.
- Coordinate with contractors the home owner has chosen to repair damages
- travel across North and South Carolina to resolve claims for clients
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
Estimator
Creative Roofing And Restoration
01.2022 - 08.2022
- Prepared bids and proposals to submit to clients and secure new business.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Analyzed plans and specifications to identify scope and cost of projects.
- Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
- Reviewed and approved invoices and payments, verifying accuracy of expenses.
- Provided accurate estimates using estimating software Xactimate
History Teacher
Northwoods Middle School
03.2017 - 12.2021
- Attended professional development seminars and workshops to maintain expertise in history.
- Prepared various classroom activities and assessment methods to promote retention of study materials.
- Supervised undergraduate or graduate teaching, internship and research work to solidify skills needed for work after graduation.
- Employed appropriate teaching methods to cater to individual educational needs of each student.
- Delivered prepared lesson plans using instructional materials and tools.
- Maintained regular verbal and written communication with school counselors and parents to update with student progress, class schedules and important test dates.
- Acted ethically and professionally when conversing with students and delivering lectures to be positive role model for students of all backgrounds.
Licensed Insurance Producer
Bankers Life/Sweetwater Advisors Group
08.2015 - 12.2016
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Provided coverage option information to assist clients in protecting assets.
- Promoted products and services using upselling and other sales strategies.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
History Teacher
Dorchester School District 2
08.2012 - 08.2015
- Initiated, facilitated and moderated classroom discussions to keep students engaged and monitor group progress.
- Taught history, philosophy,law, and psychology to students in classroom setting.
- Employed appropriate teaching methods to cater to individual educational needs of each student.
- Delivered prepared lesson plans using instructional materials and tools.
Education
Master of Arts - Teaching
The Citadel
Charleston, SC12.2011
Bachelor of Science - Sociology
College of Charleston
Charleston, SC05.2008
Master of Arts - Religious Studies
College of Charleston
Charleston, SC05.2008
Skills
- Interview Claimants
- Investigate Property Damage
- Strong Communication and Interpersonal Skills
- Report Writing
- Xactimate and Symbility
- Hail and Wind Damage Assessment
Certification
- Licensed Public Adjuster- North Carolina, South Carolina (able to switch license to Property and Casualty upon notice)
- FAA Remote Pilot License
Timeline
Public Adjuster
Palmetto Claims Advisors LLC
08.2022 - Current
Estimator
Creative Roofing And Restoration
01.2022 - 08.2022
History Teacher
Northwoods Middle School
03.2017 - 12.2021
Licensed Insurance Producer
Bankers Life/Sweetwater Advisors Group
08.2015 - 12.2016
History Teacher
Dorchester School District 2
08.2012 - 08.2015
Master of Arts - Teaching
The Citadel
Bachelor of Science - Sociology
College of Charleston
Master of Arts - Religious Studies
College of Charleston
Similar Profiles
Jeannette FreemanJeannette Freeman
Speech-Language Pathologist at Palmetto Early Interventions, LLCSpeech-Language Pathologist at Palmetto Early Interventions, LLC
LEE SIPESLEE SIPES
Operations Manager at Palmetto State Defense LLC / PSD ManufacturingOperations Manager at Palmetto State Defense LLC / PSD Manufacturing
Tamekra D. WaymerTamekra D. Waymer
Pharmacy Support Technician at Palmetto Infusion LLCPharmacy Support Technician at Palmetto Infusion LLC
Gary LetzGary Letz
Public Adjuster at First Call Public AdjustersPublic Adjuster at First Call Public Adjusters
Nicole PittmanNicole Pittman
Public Adjuster at Unified Public AdvocacyPublic Adjuster at Unified Public Advocacy