Experienced Shipping Supervisor with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Managed start at end times for drivers plants I dispatch/ship.
Checked orders before shipping for correct mixes, product and and travel times.
Took phone and Concrete Direct app orders and responded to customer requests on Concrete Direct app.
Worked with other shippers to maximize efficiency of deliveries and drivers.
Worked with multiple plant and office managers to communicate any issues that might have happened.
Worked with upper management to determine better efficiency of loads to be shipped.
Coordinated trucks based on size and usage,
Communicated with drivers on tasks that needed to be performed and directed the drivers to where they needed to be to load.
Communicated with customers on any issues, complaints, or praise for Holcim or our drivers.
Recorded any issues on multiple platforms to track lost product, computer issues, driver performance, and quality control.