Boy Scouts of America
John Rousseau
Sanford,FL
Summary
Highly motivated individual with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service for over 15 years Willing to take on a completely new line of work and challenge myself to achieve greatness once again.
Overview
25
25
years of professional experience
Work History
President Club Sr. Sales Associate
CarMax
Sanford, FL
03.2006 - 02.2024
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Achieved or exceeded company-defined sales quotas.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
Deputy Clerk of the Court
Seminole County Florida
Sanford, FL
03.2005 - 12.2011
- Stayed up-to-date on Florida laws and licensing requirements to complete accurate and efficient reviews.
- Safeguarded confidential information by adhering to strict data privacy guidelines when handling sensitive documents or discussing ongoing cases.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Streamlined record-keeping systems by digitizing physical files into an organized online database accessible by authorized personnel only.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Loss Prevention
Macys Department Store
Altamonte Springs, FL
06.1999 - 03.2005
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Excellent communication skills, both verbal and written.
Education
No Degree - Architecture
New England Institute of Technology
East Greenwich, RISkills
- People and Culture
- Consulting
- Staff Training
- Integrity and ethics
- Sales and Marketing
- Employee Relations
- Adaptable and Flexible
- Effective Communicator and Public Speaker
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leave401k matchPaid time offInterests
Timeline
President Club Sr. Sales Associate
CarMax
03.2006 - 02.2024
Deputy Clerk of the Court
Seminole County Florida
03.2005 - 12.2011
Loss Prevention
Macys Department Store
06.1999 - 03.2005
No Degree - Architecture
New England Institute of Technology