Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
Generic

John Ruggiero

AUSTIN

Summary

Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 10 years of progressive IT experience. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience

Work History

System Administrator

Bob's Discount Furniture
11.2018 - Current
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Managed onboarding and offboarding of employees.
  • Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
  • Drove continuous improvement of IT governance processes.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Evaluated software products to determine compatibility with existing systems.
  • Diagnosed and resolved hardware and software issues.
  • Worked with users to determine areas of technology in need of improved usability.
  • Researched and recommended new technologies and strategies for improving system performance.

Education

High School Diploma -

Enrico Fermi High School
Enfield, CT
06-2008

Skills

  • Infrastructure upgrading
  • Technical solution development
  • New program installations
  • Hardware troubleshooting
  • Vendor coordination
  • System upgrades
  • Hardware provision management
  • System monitoring
  • Server maintenance
  • Disaster recovery
  • Diagnosing issues

Accomplishments

  • Supervised team of 7 staff members.
  • Achieved better remote management of BrightSigns by introducing BrightAuthor Connected for remote support and patching.
  • Restored functionality to our WSUS server through reviewing our existing setup and adjusting scripting.
  • Resolved wireless certificate expiration by implementing a new SSID and deploying network credentials through respective MDMs.
  • Documented and resolved and issue where users were missing the appropriate attribute in Active Directory to create the hybrid connection to our on-prem exchange server from Exchange Online.

Software

PowerShell

PowerBI

Azure

Vcenter

Nagios

Crowdstrike

Interests

  • Enjoy participating in rock climbing for overall physical and mental well-being
  • Video Gaming
  • Watching Movies and TV Shows
  • Auto Repair/Restoration
  • I like working with my hands and fixing things
  • General knowledge and learning

Timeline

System Administrator

Bob's Discount Furniture
11.2018 - Current

High School Diploma -

Enrico Fermi High School