John Ruiz
Doral,FL
Summary
Accomplished Operations Director at XQUADRA USA INC, I spearheaded strategic initiatives that significantly expanded market share and enhanced operational efficiency. Expert in risk mitigation and operational excellence, my leadership not only streamlined processes but also fostered a culture of continuous improvement and staff development, driving substantial revenue growth and team proficiency. Director of Security with 21 years of experience managing investigations, personnel matters and sensitive information and intelligence. Leads, maintains and improves operations and functions of security department while effectively managing crises in fast-paced environment. Thorough knowledge of advanced security systems, computerized access control and security-related legislation and regulation. Dedicated Air Crew Officer with career history of excellent flight performance under extreme pressure. Works well within multinational operations where clear communication and outstanding performance are part of greater mission. Brings over 4.100 flight hours in Black Hawk, UH-1H, H-500, C-172 and T-34.
Overview
24
24
years of professional experience
Work History
Operations Director
XQUADRA USA INC
09.2023 - Current
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Monitored expenditures to mitigate risk of overages.
- Analyzed performance metrics and identified key areas for improvement, leading to optimized processes across the organization.
- Implemented equipment to eliminate production bottlenecks, boosting productivity and ensuring earlier completion date.
- Designed training programs for employees that resulted in increased skills proficiency and higher workplace morale.
- Recruited and hired top talent by selecting qualified individuals to maximize profitability.
- Managed financial resources with a focus on cost control, leading to significant savings without compromising service quality.
- Negotiated contracts, pricing structures and delivery schedules.
- Utilized lean methodology to implement quality initiatives and reduce arrears.
- Monitored budget and utilized operational resources.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Chief Information Security Officer
XQUADRA SAS
01.2021 - 09.2023
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Recommend improvements in security systems and procedures.
- Conducted security audits to identify vulnerabilities.
- Developed a comprehensive cybersecurity strategy, aligning with industry best practices and regulatory requirements.
- Enhanced company security posture by implementing risk assessments and vulnerability management.
- Implemented a continuous improvement framework for ongoing assessment of security controls effectiveness.
- Evaluated vendor solutions for improved security capabilities, ensuring alignment with business objectives.
- Collaborated with executive leadership to develop long-term cybersecurity goals and vision for the organization.
Helicopter Pilot
Colombian Air Force
01.2000 - 12.2020
- Reviewed aeronautical charts and used navigational instruments during each flight and maintained strong knowledge of government and company regulations.
- Met with other crew members to plan missions prior to flight and review results following completion.
- Completed post-flight maintenance reports and worked with crew chief for post-maintenance check flights.
- Planned routes, altitudes and speeds to provide fastest, safest and smoothest flights for on-time arrivals and high levels of passenger satisfaction.
- Trained regularly in flight simulator to prepare for unexpected flight situations.
- Shuttled aircraft to and from depots for routine and urgent maintenance requirements.
- Practiced and drilled for numerous wartime and peacetime emergency situations requiring rapid response.
- Attained detailed weather reports prior to planning flights.
- Provided reliable transportation for VIP clients, ensuring punctual arrival at destinations and delivering exceptional customer service.
- Participated in humanitarian relief efforts by transporting essential supplies to disaster-stricken areas in a timely manner.
- Performed routine maintenance tasks on helicopters, prolonging aircraft lifespan and minimizing downtime between flights.
- Improved flight safety by conducting thorough pre-flight inspections and identifying potential hazards.
- Operated aircraft at high-density altitudes, mountainous terrain and extremely cold flight conditions.
- Operated under challenging weather conditions while maintaining the highest standards of safety and performance.
Education
M.D. - Master in Cibersecurity
University Of Barcelona
Barcelona, Spain12.2023
Maintenance Manager Course -
United States Army Aviation Center of Excellence
Fort Rucker, AL08.2018
BBA - Aeronautical Administration
Aviation Military Academy
Cali, Colombia12.2003
Skills
Operational Excellence
Standard Operating Procedures
Staff Management
Staff Training and Development
Administrative Management
Operations Management
Risk Mitigation
Timeline
Operations Director
XQUADRA USA INC
09.2023 - Current
Chief Information Security Officer
XQUADRA SAS
01.2021 - 09.2023
Helicopter Pilot
Colombian Air Force
01.2000 - 12.2020
M.D. - Master in Cibersecurity
University Of Barcelona
Maintenance Manager Course -
United States Army Aviation Center of Excellence
BBA - Aeronautical Administration
Aviation Military Academy