John Ryan
Whiting,NJ
Summary
Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results. Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 35 years of carrier experience on high-volume routes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Letter carrier position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
36
36
years of professional experience
Work History
City Letter Carrier
United Postal Service
12.1983 - 08.2019
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Delivered packages and mail to business and people in local area.
- Planned and cased mail in sequence of delivery for designated route.
- Picked up outgoing mail from letter boxes and in person from customers.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Handled mail and packages with care to prevent damage during delivery.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Distributed mail on foot to residences and businesses, delivering to approximately hundreds of customers per shift.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
Education
High School Diploma -
Carteret High School
Carteret, NJ06.1982
Skills
- Mail delivery
- Mail-sorting and delivery sequence
- Route Navigation
- Change-of-address orders
- Address management system
- Delivery records
- Registered mail protocols
- Local area route knowledge
- Interpersonal Communication
- Self-Motivated
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Excellent Communication
Timeline
City Letter Carrier
United Postal Service
12.1983 - 08.2019
High School Diploma -
Carteret High School
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