John-Ryan Hilton
Bend,OR
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way. Enthusiastic Barback proficient in handling food safely, maintaining clean work areas and restocking supplies. Eager to further develop wine, liquor and mixed drinks knowledge. Desiring to bring ASTRO years of related experience to a new growth-oriented position. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Barback position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Head Barback, Host, Busser
Deschutes Brewery
09.2020 - Current
- Enhanced customer satisfaction by efficiently stocking and maintaining bar inventory.
- Reduced beverage waste by implementing proper pouring techniques and training new staff members.
- Collaborated with bartenders to ensure timely drink preparation and delivery for optimal guest experience.
- Assisted in menu creation, offering input on popular drink trends and customer preferences.
- Maintained a clean and organized workspace, adhering to health and safety regulations for the benefit of staff and patrons.
International Flight Attendant
Delta Air Lines, Inc
03.2014 - Current
- Enhanced passenger comfort by promptly addressing concerns and providing personalized assistance during long-haul flights.
- Ensured the safety of passengers by conducting pre-flight checks and adhering to strict safety protocols.
- Facilitated smooth boarding processes by efficiently organizing passenger seating, luggage storage, and priority access for special needs passengers.
- Contributed to increased customer satisfaction by delivering top-notch in-flight service, including meal preparation and distribution.
- Provided exemplary customer service through timely resolution of passenger complaints or issues during international flights.
- Managed inventory levels on board aircrafts, reducing waste while ensuring adequate supplies for each flight''s specific requirements were available consistently.
- Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
Barback, Busser, Host
Sunriver Brewing
05.2017 - 09.2020
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Education
Bachelor of Science - Psychology
California Coast University
Santa Ana, CA11.2022
Skills
- Sanitation Standards
- Drink Preparation
- Detail Oriented
- Inventory Management
- Workplace Safety
- Problem Solving
- Menu Knowledge
- Efficient Bartending
Timeline
Head Barback, Host, Busser
Deschutes Brewery
09.2020 - Current
Barback, Busser, Host
Sunriver Brewing
05.2017 - 09.2020
International Flight Attendant
Delta Air Lines, Inc
03.2014 - Current
Bachelor of Science - Psychology
California Coast University
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