John Saccoman
Oceanside,CA
Summary
Smart-working Imaging Service Engineer with exceptional customer service skills, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Imaging Service Engineer III
Tri-City Medical Center
Oceanside, CA
02.2024 - Current
- Resolved customer service requests within the given time frame.
- Performed preventive maintenance of customer systems as per schedule.
- Assisted customers with troubleshooting issues related to software and hardware in a timely manner.
- Responded quickly to emergency calls from customers regarding technical issues.
Imaging Service Engineer III
Trimedx, Formerly Aramark Healthcare Technologies
Oceanside, CA
08.2003 - Current
- Identified and implemented most acceptable resolutions while maintaining end of life imaging systems.
- Developed preventive maintenance programs and supported imaging equipment across several modalities.
- Maintain regulatory documents as required by the State of California.
- Troubleshoot down to component level on end of life systems across several modalities, including X-ray, Nuclear Medicine, Ultrasound, Urology, Interventional, Portable X-ray and C-arm, as well as higher end Biomedical Equipment.
- Perform emergency repairs during cases when needed.
- Certified through various vendors on several pieces of equipment across several modalities.
Volunteer
Trimedx, Formerly Aramark Healthcare Technologies
Los Angeles, CA
07.2021 - 02.2024
- Perform maintenance and repairs on both Biomedical Equipment and Imaging Equipment at several free women's clinics in the greater Los Angeles Area.
- Performed Electrical Safety and performance verification on laboratory, clinical and imaging equipment.
- Perform emergency repairs on Ultrasound and HLD equipment.
Education
Bachelor of Science - Technical Management
DeVry
Phoenix, AZ04.2002
Associate of Applied Science - Electrical, Electronics Engineering Technologies
Maricopa Community Colleges - Glendale Community College
Glendale, AZ05.1989
Associate of Applied Science - Electronics Technology
Maricopa Community Colleges - Glendale Community College
Glendale, AZ05.1989
Skills
- Electrical and Electronic Troubleshooting down to component or board level when appropriate
- Advanced diagnostic skills related to complex electromechanical systems
- Certified across several modalities on various pieces of equipment
- Advanced repairs on Siemens, GE X-ray Systems
- Experience in repair and maintenance of Nuclear Medicine Cameras, Interventional and Diagnostic X-ray rooms, Surgical C-arms, Portable X-ray, Ultrasound, Mammography, and Cardiac Cath Labs
Timeline
Imaging Service Engineer III
Tri-City Medical Center
02.2024 - Current
Volunteer
Trimedx, Formerly Aramark Healthcare Technologies
07.2021 - 02.2024
Imaging Service Engineer III
Trimedx, Formerly Aramark Healthcare Technologies
08.2003 - Current
Bachelor of Science - Technical Management
DeVry
Associate of Applied Science - Electrical, Electronics Engineering Technologies
Maricopa Community Colleges - Glendale Community College
Associate of Applied Science - Electronics Technology
Maricopa Community Colleges - Glendale Community College
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