John Salgado
Lake Forest,CA
Summary
Experienced customer service worker. who has served customers of all backgrounds. Fast learner and ready to work. Only available 20 hours a week and weekends only during school time. Available for 30 hours and weekends and weekdays during the summer.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Courtesy Clerk/Cashier
Sprouts Farmer Market
Lake Forest, CA
10.2022 - 07.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Collected more than 50 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Greeted customers entering store and responded promptly to customer needs.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Food Server
Panda Express Restaurant Group
Lake Forest, CA
03.2022 - 11.2022
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Established rapport with regular customers, fostering loyalty through personalized service experiences.
Education
Associate of Science - Mathematics
Saddleback College
Mission Viejo, CA05.2025
High School Diploma -
Laguna Hills High School
Laguna Hills, CA06.2022
Skills
- Store Cleaning
- Cart returns
- Professional Appearance
- Cleaning procedures
- Money Handling
- Bagging procedures
- Guest Greeting
- Loading and Unloading Carts
- Customer Service
- Outgoing and Friendly
Certification
Food Handler's Certification
Timeline
Courtesy Clerk/Cashier
Sprouts Farmer Market
10.2022 - 07.2023
Food Server
Panda Express Restaurant Group
03.2022 - 11.2022
Associate of Science - Mathematics
Saddleback College
High School Diploma -
Laguna Hills High School