John Sanderson Jr
Portland,Michigan
Summary
Motivated Commercial Sales Representative with background in Commercial Roofing Products & Sales. Highly knowledgeable about all Commerical Roofing Products, Residential Roofing and service options with talent for maintaining relationships. Upbeat and professional during all customer interactions to create brand excitement and boost sales.
Overview
21
21
years of professional experience
Work History
Commercial Sales Specialist
Beacon Building Products
Grand Rapids, MI
06.2019 - 11.2023
- Collaborated with warehouse employees to fulfill orders and communicate customers' special requests.
- Assisted customers with technical queries related to products and services purchased.
- Researched product specifications and technical information to offer updated and accurate information.
- Serviced over 30 accounts in Michigan territory to maintain revenue streams.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks tp efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained effective strategic relationship management across business partners and suppliers to deliver improved results.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Purchased warehouse stock for Grand Rapids location.
Inside Sales Specialist
Beacon Roofing Supply
Grand Rapids, MI
09.2014 - 06.2019
- Initiated sales correspondence, preparing and presenting professional bids to customers.
- Expedited customer orders for quick delivery and to promote satisfaction.
- Leveraged computer system to input customer orders and pricing information.
- Maintained strong relationships with existing customers through regular contact and follow-up calls.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Provided timely feedback on customer inquiries, complaints, and requests for information.
- Delivered products to customer locations on time.
Inside Sales Representative/Purchasing Agent
ABC Supply
Lansing, MI
03.2007 - 09.2014
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated register, handled cash and processed credit card transactions.
Inside Sales Representative/Purchasing Agent
Goodrich Brothers
Pewamo, MI
09.2002 - 01.2007
- Quoting and purchasing of Andersen products, coordinating van load deliveries, ordering products , purchasing of exterior door products, processing trim, exterior door, interior door and window orders. Ability to delegate, manage & prioritize
Skills
- Customer Servicing
- Full-Cycle Sales Process
- Account Servicing
- Inventory Management
Timeline
Commercial Sales Specialist
Beacon Building Products
06.2019 - 11.2023
Inside Sales Specialist
Beacon Roofing Supply
09.2014 - 06.2019
Inside Sales Representative/Purchasing Agent
ABC Supply
03.2007 - 09.2014
Inside Sales Representative/Purchasing Agent
Goodrich Brothers
09.2002 - 01.2007
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