John Schmillen
Sacramento,CA
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
28
28
years of professional experience
Work History
Assistant Manager
Lovesac Furniture
Sacramento, CA
12.2023 - 05.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
Sales Associate
Scandinavian Desgns Furniture
Elk Grove, CA
08.2016 - 08.2023
- Assessed customer needs to provide assistance and information on product features.
- Increased purchase amounts by cross-selling with similar products.
Store Manager
Esplanade Furinture
Chico, CA
02.2010 - 01.2016
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Sales Lead
Macys Department Store
Roseville, CA
12.2008 - 01.2010
- Managed cash register operations using POS system and processed sales and returns.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Sales Associate
Becks Furniture
Sacramento, CA
04.2004 - 11.2009
- Engaged customers in friendly, professional dialogue to determine needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Sales Manager
The Futon Shop
Sacramento, CA
04.2000 - 03.2004
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Assistant Manager
Petco
Chico, CA
02.1998 - 04.2000
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Delegated daily tasks to team members to optimize group productivity.
Sales Manager
Aldo Shoes
Sacramento, CA
11.1996 - 01.1998
- Created and maintained sales environment to support business objectives.
- Achieved company growth and brand development through market expansion and sales.
Education
Some College (No Degree) -
Chico State University
Skills
- Store Opening and Closing
- Inventory Control Procedures
- Merchandising
- Relationship Selling
- Sales Expertise
Timeline
Assistant Manager
Lovesac Furniture
12.2023 - 05.2024
Sales Associate
Scandinavian Desgns Furniture
08.2016 - 08.2023
Store Manager
Esplanade Furinture
02.2010 - 01.2016
Sales Lead
Macys Department Store
12.2008 - 01.2010
Sales Associate
Becks Furniture
04.2004 - 11.2009
Sales Manager
The Futon Shop
04.2000 - 03.2004
Assistant Manager
Petco
02.1998 - 04.2000
Sales Manager
Aldo Shoes
11.1996 - 01.1998
Some College (No Degree) -
Chico State University
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