John Seering

• Resolved customer complaints in professional and timely manner.
• Hired, trained and supervised team of service staff members to meet business goals.
• Developed and maintained positive relationships with customers to build rapport and trust.
• Met with customers to discuss service needs and offer available solutions.
• Monitored service staff performance and provided feedback for improvement.
• Monitored inventory levels and placed orders to replenish stock.
• Maintained records of service transactions and customer feedback for future reference.
• Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
• Met with customers to discuss service needs and develop effective and practical solutions.
• Analyzed service reports to identify areas of improvement.

• Complied with state plumbing codes throughout duration of each project.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Repaired plumbing systems, components, and equipment.

Service Rehab light construction

• Assigned plumbers to specific tasks to complete and supervised activities for quality.
• Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
• Understood [Location] city plumbing codes and interpreted architectural and mechanical drawings.
• Supervised installation, maintenance and repair of plumbing systems and related appurtenances.

Oversaw and installed multiple Wal Mart facilities throughout Indiana, Kentucky, Ohio, Tennessee, extensive travel work. Coordinate with local permitting, code enforcement, sub contractors and all faucets of constructing facility from pre construction to finish.

Industrial plumbing, pipefitting, equipment installation and maintenance.

Assisted Journeyman plumbers, pipefitters, H.V.A.C. installs, learned trades attended A B C plumbing apprenticeship classes