JOHN SHIN
IT Project Manager (PMP)
Aldie,VA
Summary
Experienced IT Project Manager with a proven record of leading AI initiatives and delivering SDLC, software integration, cloud migration, and infrastructure modernization projects while ensuring compliance with federal operational, security, and AI governance requirements. Skilled at bringing technology, people, and leadership together to drive meaningful outcomes and advance responsible AI adoption.
Overview
1
1
Certification
10
10
years of professional experience
Work History
IT Project Manager
United States Department of Commerce (Bureau of Industry and Security)
08.2026 - Current
- Lead IT and AI initiatives, coordinating technical, cybersecurity, business, and leadership teams from planning through execution.
- Ensure AI initiatives align with federal governance, cybersecurity, compliance, and organizational requirements.
- Brief senior leadership on AI capabilities, project status, risks, and recommendations.
- Serve on the AI Governance Board, helping guide AI strategy, governance, and implementation across the organization.
IT Project Manager (PMO Support)
Serco (US Secret Service Contract)
07.2025 - Current
- Collaborated with the team to develop standard project workbook to ensure standardization and efficiency in tracking and monitoring project progress.
- Regularly provided feedback and guidance on best project management process and improvement to the customers.
- Developed and updated project plans for information technology projects with information such as project objectives, technologies, systems, information specifications, schedules, funding and all the required project documentation needed to advance the project forward.
- Coordinated resources across multiple departments for successful delivery of projects.
IT Project Manager
USAID
01.2021 - 06.2025
- Led and supervised a diverse portfolio of IT projects within the Office of the Chief Information Officer (CIO). Managed and oversaw projects valued at over $55M, driving initiatives that directly impacted the critical functions and infrastructure of USAID's IT systems.
- Proactively addressed and resolved project risks, roadblocks, and obstacles while effectively managing 5-6 short and long-term projects.
- Appointed as the East Asia Mission Regional Administrator, overseeing 1T projects across 14 countries and managing 30+ technical system engineers at mission sites. Collaborated with diverse mission partners to ensure projects were completed on time, within scope, and on budget.
- Led and facilitated project team meetings, reviewing Kanban and Scrum boards to minimize backlogs while maintaining a manageable number of active stories. Recognized by senior leadership for consistently keeping backlogs at the lowest levels.
- United States Agency for International Development
- US
Desktop Support Manager
NuAxis Innovations LLC
05.2020 - 12.2020
- Led a team providing agency-wide tier 2 and 3 system and desktop support for the US Department of Labor contract, consistently maintaining a 96% SLA compliance through responsive and effective client support.
- Utilized ServiceNow system to ensure all regular, urgent and VIP requests are being promptly resolved.
- Drove process improvements that identified lower-priority tasks, reduced inefficiencies, and optimized workflows, enabling increased productivity and more deliverables.
- US
IT Project Manager
714 Technologies
09.2016 - 03.2020
- Led IT technical projects ranging from short-term (1-2 years) to long-term (7+ years), overseeing the full lifecycle from inception to successful completion, including infrastructure upgrades, company mergers, cloud migrations, and software integrations.
- Facilitated daily meetings to ensure alignment of project scope, schedule, milestones, and budget with stakeholder expectations.
- Effectively utilized waterfall, agile, and hybrid methodologies to successfully deliver projects.
- Developed project charter, SOP documents, IT practice procedures to ensure standardization and proper process structures are established.
- US
Education
Bachelors of Arts - Biblical (Religious) Studies
Lancaster Bible College
Lancaster11-2013
Certification
Project Management Professional (PMP), Project Management Institute (PMI)
Timeline
IT Project Manager
United States Department of Commerce (Bureau of Industry and Security)
08.2026 - Current
IT Project Manager (PMO Support)
Serco (US Secret Service Contract)
07.2025 - Current
IT Project Manager
USAID
01.2021 - 06.2025
Desktop Support Manager
NuAxis Innovations LLC
05.2020 - 12.2020
IT Project Manager
714 Technologies
09.2016 - 03.2020
Bachelors of Arts - Biblical (Religious) Studies
Lancaster Bible College