Summary
Overview
Work History
Education
Skills
References
Timeline
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John Shinsky

Stow,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

20
20
years of professional experience

Work History

Delivery Driver

Flynn's Tire Wholesale
Solon, OH
05.2023 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.

Substitute Teacher's Aide

Southeast Local Schools
Ravenna, OH
08.2020 - 06.2022
  • Provided instruction to small groups of students with special needs or English language learners.
  • Utilized positive reinforcement strategies to encourage student participation and engagement in the classroom.
  • Monitored student behavior, intervening when necessary to maintain order in the classroom environment.
  • Assisted in evaluating student progress through assessments such as quizzes and tests.
  • Created a supportive learning atmosphere by providing appropriate feedback and encouragement to students on their work.
  • Supervised lunchroom duties, recess, field trips, study hall periods.
  • Enforced rules pertaining to conduct while maintaining a safe environment conducive to learning.

Customer Service Representative

Sherwin-Williams - Corporate Office
Cleveland, OH
06.2004 - 09.2014
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Consulted with customers to resolve service and billing issues.
  • Mentored new employees on procedures and policies to maximize team performance.

Education

High School Diploma -

Stow-Munroe Falls High School
Stow, OH
06-2004

Some College (No Degree) - Business Administration

Cuyahoga Community College
Cleveland, OH

Skills

  • Incident Reporting
  • Professionalism
  • Excellent Communication
  • Problem-Solving
  • Reliability
  • Physical Stamina
  • Teamwork and Collaboration
  • Multitasking
  • Decision-Making

References

References available upon request.

Timeline

Delivery Driver

Flynn's Tire Wholesale
05.2023 - Current

Substitute Teacher's Aide

Southeast Local Schools
08.2020 - 06.2022

Customer Service Representative

Sherwin-Williams - Corporate Office
06.2004 - 09.2014

High School Diploma -

Stow-Munroe Falls High School

Some College (No Degree) - Business Administration

Cuyahoga Community College

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John Shinsky