Developed and implemented Emergency Medical Services policies and procedures.
Provided strategic direction to ensure the effective delivery of EMS services.
Monitored operational performance against established standards, objectives, and goals.
Coordinated with other healthcare providers to ensure efficient patient care management.
Oversaw personnel recruitment, training, development, and evaluation processes.
Led team meetings and provided guidance on clinical issues related to EMS operations.
Managed financial resources including budgeting and forecasting activities.
Collaborated with local government agencies to develop new initiatives for improving public safety services.
Ensured compliance with applicable laws, regulations, standards, guidelines and protocols in the EMS sector.
Maintained up-to-date knowledge of advances in pre-hospital care technology.
Paramedic Instructor
Edgecombe Community College
Rocky Mount, NC
10.2021 - Current
Assessed students' knowledge and skills through assignments and exams.
Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
Taught students how to intervene in medical emergencies and how to perform head to toe assessments.
Held clinical simulation projects and provided each student with individual feedback.
Managed daily operations by delivering laboratory instruction, curriculum implementation, student advisement and continuous improvement of industry best practices.
Shift Supervisor/Compliance Officer
Edgecombe County
Tarboro, NC
10.2022 - 07.2023
Directed and supervised staff performance.
Identified appropriate solutions to minimize issues and quickly solve problems
Organized training programs to educate company staff on benefits and consequences of complying or defying regulations.
Utilized risk management techniques and business knowledge to improve compliance programs.
Developed and implemented strategies necessary for minimizing risk of non-compliance.
Stayed abreast of applicable laws and state or federal regulation to report violations.
Maintained compliance frameworks, policies and documentation to support audits.
Planned and executed compliance audits to check company policies, procedures and controls.
Maintained and revised policy procedures for general operation of compliance program.
Lieutenant/Assistant Shift Supervisor
Edgecombe County
Tarboro, NC
01.2021 - 10.2022
Directed and supervised staff performance.
Identified appropriate solutions to minimize issues and quickly solve problems.
QA/QI Committee
Scheduling
Fleet Maintenance
Logistics
Technology Manager
Paramedic/Preceptor
Halifax County EMS
Halifax, NC
02.2020 - Current
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules
Remained level-headed and proactive during emergency situations
Monitored patients from scene to hospital transfer while conducting in-transit care
Assessed emergency situations and prioritized medical care for patients
Inserted IVs and administered oral and injectable medications
Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery
Medical Examiner
NCDHHS
Tarboro, NC
09.2019 - 05.2023
Performed analysis on bodies and other pieces of evidence to determine causes and manners of death.
Kept detailed records of bodily injuries and submitted reports to investigating officials, family members and legal bodies.
Wrote and signed death certificates and maintained meticulous in-house records.
Assistant Shift Supervisor
Edgecombe County Rescue Squad
Tarboro, NC
02.2018 - 01.2020
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules
Remained level-headed and proactive during emergency situations
Monitored patients from scene to hospital transfer while conducting in-transit care
Assessed emergency situations and prioritized medical care for patients
Inserted IVs and administered oral and injectable medications
Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery
Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines
Handle/Assess employee conflicts
QA/QI program
Scheduling
Paramedic
Edgecombe County Rescue Squad
Tarboro, NC
06.2013 - 01.2021
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules
Remained level-headed and proactive during emergency situations
Monitored patients from scene to hospital transfer while conducting in-transit care
Assessed emergency situations and prioritized medical care for patients
Inserted IVs and administered oral and injectable medications
Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery
Paramedic
Wilson County EMS
Wilson, NC
08.2013 - 02.2018
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules
Remained level-headed and proactive during emergency situations
Monitored patients from scene to hospital transfer while conducting in-transit care
Assessed emergency situations and prioritized medical care for patients
Inserted IVs and administered oral and injectable medications
Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery
Education
Associate of Applied Science - Emergency Medical Science
Lenoir Community College
Kinston, NC
05.2022
High School Diploma -
Southwest Edgecombe High School
Pinetops, NC
06.2013
Bachelor of Science - Emergency And Disaster Management
Western Carolina University
Cullowhee, NC
Skills
Project Management
Grant administration
Partnership development
Strategic planning
Crisis management
Resource coordination
Hiring and recruitment
Good work ethic
Conflict resolution
Multitasking
Certification
NC Paramedic
Level 1 Paramedic Instructor
CPR-BLS Provider
AHA CPR Instructor
ACLS Provider
PALS Provider
IS-101.C
IS-201
ICS-100
ICS-700
ICS-800
ICS-120.C
IS 19.21
ICS-200
ICS235.C
ICS-240.B
ICS-241.B
ICS-244.B
ICS-300
ICS-400
EMS Officer 1
EMS Officer 2-Operations
EMS Officer 2- Administration
Emergency Vehicle Driver
Chief 101
Timeline
EMS Manager
Greene County Emergency Services
07.2023 - Current
Shift Supervisor/Compliance Officer
Edgecombe County
10.2022 - 07.2023
Paramedic Instructor
Edgecombe Community College
10.2021 - Current
Lieutenant/Assistant Shift Supervisor
Edgecombe County
01.2021 - 10.2022
Paramedic/Preceptor
Halifax County EMS
02.2020 - Current
Medical Examiner
NCDHHS
09.2019 - 05.2023
Assistant Shift Supervisor
Edgecombe County Rescue Squad
02.2018 - 01.2020
Paramedic
Wilson County EMS
08.2013 - 02.2018
Paramedic
Edgecombe County Rescue Squad
06.2013 - 01.2021
Associate of Applied Science - Emergency Medical Science
Lenoir Community College
High School Diploma -
Southwest Edgecombe High School
Bachelor of Science - Emergency And Disaster Management
Western Carolina University
NC Paramedic
Level 1 Paramedic Instructor
CPR-BLS Provider
AHA CPR Instructor
ACLS Provider
PALS Provider
IS-101.C
IS-201
ICS-100
ICS-700
ICS-800
ICS-120.C
IS 19.21
ICS-200
ICS235.C
ICS-240.B
ICS-241.B
ICS-244.B
ICS-300
ICS-400
EMS Officer 1
EMS Officer 2-Operations
EMS Officer 2- Administration
Emergency Vehicle Driver
Chief 101
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