Savanah Dement
Miamisburg,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and advocate for clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ongoing Caseworker II
Greene County Children Services
03.2023 - Current
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Bank Teller
PNC Bank
11.2021 - 04.2022
- Perform opening duties such as checking night drop vault, processing night drop deposits, and opening drawer
- Answer any questions or concerns relating to personal or business accounts
- Answer phones and verify clients or direct them to the appropriate person
- Handle up to $10,000 cash
- Complete client transactions
- Schedule appointments for the bankers
Nanny
Michelle Grimm
07.2021 - 10.2021
- Cared for 5 children (ages- 6mos, 2yr, 4yr, 8yr, 12yr)
- Kept children on schedule set by parents
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
Sales Associate, Manager
American Eagle Outfitters
08.2020 - 07.2021
- Managed a team of employees
- Dealt with customer service complaints/requests and came up with solutions
- Created and met goals each week based on store traffic
- Head of the credit department and dealt with all things pertaining to store credit cards
- Provided positive first impressions to welcome existing, new and potential customers.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Bellbrook High School
Bachelor - Human Services And Administration
Purdue University Global
05.2022
Skills
- Multitasking
- Management Abilities
- Detail Oriented
- Client interaction
- Client Advocacy
Certification
- RBT - Registered Behavior Technician
Timeline
Ongoing Caseworker II
Greene County Children Services
03.2023 - Current
Bank Teller
PNC Bank
11.2021 - 04.2022
Nanny
Michelle Grimm
07.2021 - 10.2021
Sales Associate, Manager
American Eagle Outfitters
08.2020 - 07.2021
Bellbrook High School
Bachelor - Human Services And Administration
Purdue University Global
- RBT - Registered Behavior Technician
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