Summary
Overview
Work History
Education
Skills
Affiliations
Work Preference
Quote
Timeline
OperationsManager

John Skylor Smith

It Technician
Montgomery,AL

Summary

Seasoned IT professional with extensive experience in large-scale technology deployments, network infrastructure, and device management across multiple states. Proficient in hardware troubleshooting, network administration, and cyber security. Skilled in overseeing complex projects like multi-thousand device deployments and enterprise-level infrastructure upgrades. Experienced in automation scripting and process optimization for educational institutions and statewide technical operations. Strong collaborative skills with a proven track record of delivering high-quality results within tight deadlines in team-oriented environments.

Overview

3
3
years of professional experience

Work History

IT Technician

525 Technologies
05.2023 - Current
  • Manage Chromebook repairs for the entire state of Alabama as sole technician, successfully repairing over 1,000 devices including repair, decommissioning, and parts recovery operations.
  • Assisted with complete camera system retrofit for Montgomery Public Schools as one of two network technicians, helping to replace approximately 2,500 cameras, install 33 servers, and reconfigure switches across the district.
  • Assisted with deploying and configuring 200-500 ViewSonic panels and TVs along with 200+ desktop computers for Montgomery Public Schools technology refresh initiative.
  • Automated deployment processes by developing scripts for domain joining, network configuration, Windows updates, and system restarts, significantly improving efficiency across multiple projects.
  • Provided staff augmentation for Barbour County Schools, assisting the Tech Director with critical tasks including deploying 2 servers and configuring district-wide data backup solutions.
  • Executed large-scale device management projects including reimaging 1,000+ laptops for Wilcox County Schools, casing and deploying 1,000 Chromebooks for Choctaw County Schools, and independently deploying 250 all-in-one computers and 20 printers for Perry County Schools.
  • Assisted with installing and configuring 175 Zoom rooms at Grambling College, each equipped with 75-inch ViewSonic panels, 55-inch TVs, Polycom webcam/speaker bars, and Logitech Rally cameras, and provided AV support for staff presentation.
  • Assisted with rebuilding network infrastructure for Lemoyne Owen College, replacing 250 cameras and reconstructing 4 networking closets including rack teardown, installation, and port configuration.
  • Provided technical troubleshooting and cable installation support for Zoom room systems and camera infrastructure at Morehouse College.

IT Intern

Eternal Networks
02.2021 - 08.2021
  • Restored functionality to cyber security assessment software, including tiered package options and automatic scanning and alerts.
  • Deployed Cyber security assessment software to over 15 clients including Foshee Residential
  • Wrote Documentation on the steps of installing and configuring Security assessment software.
  • Installed and configured security software on all active client networks.
  • Repaired and prepped computers for later use/donation.
  • Configured and deployed new systems.
  • Assisted IT Team with tickets and other tasks such as installing and configuring a new phone system.

Education

Associate of Applied Science - Computer And Information Systems-Cyber Security

H. Council Trenholm State Community College
Montgomery, AL
12.2022

High School Diploma - undefined

Pelham High School
Pelham, AL
05.2019

Skills

  • Computer assembly and maintenance
  • Troubleshooting and Diagnostics
  • Equipment setup
  • Proficient in Microsoft Office
  • Surveillance camera setup and maintenance
  • Smart Panel Deployment
  • Skilled in managing large deployments
  • Experience in automating deployment steps
  • Experience with application deployment
  • System performance optimization

Affiliations

  • Member of the National Honor Society of Leadership and Success

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementHealthcare benefits

Quote

i will find a way or make one
Hannibal Barca

Timeline

IT Technician

525 Technologies
05.2023 - Current

IT Intern

Eternal Networks
02.2021 - 08.2021

High School Diploma - undefined

Pelham High School

Associate of Applied Science - Computer And Information Systems-Cyber Security

H. Council Trenholm State Community College

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