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 Skilled Business Systems Analyst with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 16-year career.  Long term objective is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. 

Accomplished professional specializing in warranty claims processing and OEM compliance. Proficient in after-sales service support, technical documentation review, and defective parts management. Expertise in ERP and warranty systems, enhancing customer satisfaction through effective training and audit readiness. Strong skills in data management, reporting, and analysis, with knowledge of ISO standards and financial forecasting.
Seasoned Supervisor skilled in team leadership and operational improvements. Excel at boosting team morale and productivity through clear communication and positive reinforcement. Successfully implemented process changes that streamlined workflow and enhanced customer satisfaction.

Self-motivated and enthusiastic individual who can multi-task, complete projects in a timely manner and thrives on taking responsibility for the roles.
Setting high standards and consistently working hard to reach the goals.
Solid background and working experience in a broad range of Automotive Industry. Ready to take a challenging position to apply personal skills and ultimately contribute to the success and profitability of an organization.

Experienced Warranty Administrator with a strong background in processing and auditing automotive warranty claims with accuracy and compliance. Known for exceptional attention to detail, pattern recognition, and maintaining organized, audit-ready records. Skilled in collaborating with service and parts personnel, supervisors, and manufacturer representatives. Dedicated to supporting dealership operations with reliability, and excellent customer service.

JOHN SLAVIN

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Warranty Specialist – Electrical Systems

Semiconductor Commodity Buyer

Supplier Quality Engineer

Test Engineer

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B.S. - Electrical Engineering

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Warranty Specialist – Electrical Systems

Semiconductor Commodity Buyer

Supplier Quality Engineer

Test Engineer

B.S. - Electrical Engineering

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