Angelica Fraire Larios
Warranty Administrator
Loveland,CO
Summary
Experienced Warranty Administrator with a strong background in processing and auditing automotive warranty claims with accuracy and compliance. Known for exceptional attention to detail, pattern recognition, and maintaining organized, audit-ready records. Skilled in collaborating with service and parts personnel, supervisors, and manufacturer representatives. Dedicated to supporting dealership operations with reliability, and excellent customer service.
Overview
5
5
years of professional experience
Work History
Warranty Administrator
Mike Shaw Subaru
Greeley, Colorado
04.2021 - Current
- Reviewed warranty repair orders for accuracy and compliance with policies.
- Maintained detailed records of all submitted, rejected, and paid claims.
- Coordinated with manufacturers to ensure timely shipment of requested parts.
- Communicated effectively with technicians and service advisors regarding warranty claims.
- Processed warranty paperwork to verify documentation and criteria fulfillment.
- Conducted internal audits on warranty claims to ensure adherence to regulations.
- Monitored factory recalls and bulletins to stay informed on warranty procedures.
- Built positive relationships with manufacturer representatives for enhanced collaboration.
- Maintained detailed receivables schedules and collaborated with Accounting and Service Managers biweekly.
Education
Associate of Arts - Business
Aims Community College
Loveland, COSkills
- Warranty claims processing
- Repair order auditing
- OEM policies and procedures knowledge
- Warranty receivables and reconciliation
- Multi-line phone systems
- Attention to detail and pattern recognition
- Documentation and record-keeping
- Highly organized and strong attention to detail
- Dealer Management Systems (Dealertrack, CDK)
- Bilingual: Spanish (fluent)
- Excellent customer service
- Cross-departmental communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Stock Award 2023 - ABG stock granted for contributions to the company's success
Timeline
Warranty Administrator
Mike Shaw Subaru
04.2021 - Current
Associate of Arts - Business
Aims Community College