John Sloan
Rockford,MI
Summary
Strategic healthcare operator with a distinguished record of leadership at Walmart, driving growth, clinical excellence, and operational performance across complex, multi-site environments. Expert in translating enterprise objectives into actionable market strategies that enhance patient experience, profitability, and brand trust. Known for attracting, developing, and promoting high-performing talent through a culture of mentorship, accountability, and innovation. Builds strong partnerships across healthcare, business, and community networks to position Walmart as a trusted leader in accessible, patient-centered care.
Overview
11
11
years of professional experience
Work History
Director of Operations
Walmart
Bentonville, Arkansas
11.2025 - Current
- Developed and implemented operational policies to enhance workflow for over 1,400 Walmart stores.
- Ensured compliance with relevant laws, regulations, and industry standards.
- Created operational strategies to maximize efficiency, reduce costs, and boost customer satisfaction.
- Assessed business procedures and structured improvements for daily operations.
- Directly developed and shipped new AI enhanced technology solutions to streamline processes and empower senior leaders with enhanced data capabilities.
Market Health and Wellness Director -
Walmart
Market 200 - Grand Rapids, Michigan
03.2020 - 11.2025
- Provides strategic leadership for market health and wellness operations, driving a unified patient experience, clinical excellence, and alignment with enterprise health strategy.
- Translates corporate objectives into actionable growth plans by analyzing market dynamics, optimizing resources, and delivering sustained sales and profitability.
- Builds organizational capability by attracting, developing, and retaining high-performing healthcare leaders, fostering engagement, mentorship, and succession readiness.
- Elevates Walmart’s position in healthcare through strategic partnerships, innovation, and community engagement that enhance brand trust and accessibility..
Staff Pharmacist -
Walmart
Store 1222 - Pensacola, FL
06.2019 - 03.2020
- Executed strategic initiatives driving sales, profit, and customer satisfaction across Pharmacy and OTC operations.
- Ensured full compliance with corporate policies, confidentiality standards, and all applicable healthcare regulations.
- Delivered exceptional patient care by accurately dispensing prescriptions, administering immunizations, and providing expert clinical counseling.
- Guided associates in delivering best-in-class customer service, fostering issue resolution and operational excellence.
Market 14 - Pharmacy Clinical Services Manager
Walmart
Southwest Alabama and Northwest Florida
01.2019 - 06.2019
- Led development and implementation of direct patient care strategies and clinical service programs to enhance quality and access across market pharmacies.
- Served as a clinical subject matter expert, providing guidance, resources, and best practice modeling to pharmacists and field leadership.
- Advanced continuous quality improvement through training, SOP reinforcement, and execution of clinical and operational excellence initiatives.
- Drove market-level financial performance by optimizing clinical service delivery for both revenue generation and cost efficiency.
Pharmacy Manager
Walmart
Store 3785 - Pensacola, FL
06.2017 - 01.2019
- Drove sales, profit, and customer satisfaction across Pharmacy and OTC by executing key company initiatives and delivering top-tier market performance.
- Achieved and sustained one of the highest pharmacy performance rankings in Market 14 through disciplined process execution and team accountability.
- Ensured operational excellence and compliance with all corporate, legal, and regulatory standards while maintaining strict confidentiality of patient and business information.
- Led and developed pharmacy associates by modeling exceptional customer service, resolving issues within company guidelines, and promoting professional growth and patient-centered care.
Staff Pharmacist
Rx Express Pharmacy of Navarre, Inc.
Navarre, FL
02.2015 - 06.2017
- Ensured regulatory compliance and accuracy by verifying prescriptions and advising on pharmacy legislation and standards.
- Represented the pharmacy in state-level forums, including the Florida Medicaid Managed Care Program and a Senate Committee hearing on Medicaid network access.
- Led implementation of new compounding record procedures and integrated clinical services such as Medication Therapy Management into daily operations.
- Strengthened provider relationships by educating local physicians on pharmacy services, including customized compounds and immunizations.
Education
Doctor of Pharmacy -
South College School of Pharmacy
Knoxville, TN01.2014
BA - Biochemistry
Huntingdon College
Montgomery, AL01.2011
Skills
- Strategic leadership
- Market analysis
- Relationship building
- Team development
- Resource optimization
- Effective communication
- Change management
- Problem solving
- Decision making
Affiliations
- Act as regional AI Champion, driving collaboration and advancement of digital tool usage, predictive analytics, and AI-driven insights to enhance operational efficiency and clinical outcomes.
- Serve as Subject Matter Expert on Associate Optometrists, providing strategic guidance on recruitment, engagement, and retention to strengthen clinical leadership and patient access.
- Provided strategic oversight for dual-market health and wellness operations, ensuring consistent execution of enterprise initiatives and clinical excellence across both markets.
- Served as acting Regional Health & Wellness Director as a stretch assignment covering a paternity leave, maintaining leadership continuity and driving key initiatives, including leading the Quest Collection initiative for Region 19.
- Supported the successful launch and execution of Outcomes That Matter 2.0, aligning market performance with patient impact and enterprise health priorities.
Timeline
Director of Operations
Walmart
11.2025 - Current
Market Health and Wellness Director -
Walmart
03.2020 - 11.2025
Staff Pharmacist -
Walmart
06.2019 - 03.2020
Market 14 - Pharmacy Clinical Services Manager
Walmart
01.2019 - 06.2019
Pharmacy Manager
Walmart
06.2017 - 01.2019
Staff Pharmacist
Rx Express Pharmacy of Navarre, Inc.
02.2015 - 06.2017
Doctor of Pharmacy -
South College School of Pharmacy
BA - Biochemistry
Huntingdon College