John Smith
Buford ,US-0-GA
Summary
Dynamic entrepreneur with a proven track record in small business operations and customer relations, notably at Kqbling and JSTT LLC. excelled in relationship building and business management, achieving consistent revenue growth. Leveraged strong verbal communication and project estimating skills to exceed sales targets at Exam Services. Demonstrates exceptional ability to launch and grow businesses, ensuring client satisfaction and team efficiency.
Overview
19
19
years of professional experience
Work History
Owner
Kqbling
04.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Recruiting, hiring and training of team members
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Owner
JSTT LLC.
05.2017 - Current
- Managed day-to-day business operations.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Consulted with customers to assess needs and propose optimal solutions.
- Generated revenues yearly and effectively capitalized on industry growth.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Sales Associate
Exam Services
07.2005 - 11.2017
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Utilized CRM software efficiently to manage leads and track client interactions for better follow-up strategies.
- Maintained high call volume for increased sales opportunities with efficient time management skills.
- Handled objections skillfully during calls by addressing customer concerns effectively, leading them towards making informed decisions.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Exceeded monthly sales targets consistently by implementing strategic selling techniques.
Education
GED -
John Hay
Cleveland, OH04-1976
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Business Management
- Project estimating
- Staff hiring
- Business launch
Websites
Affiliations
- none
Timeline
Owner
Kqbling
04.2022 - Current
Owner
JSTT LLC.
05.2017 - Current
Sales Associate
Exam Services
07.2005 - 11.2017
GED -
John Hay